Data Center Operations Technician

TEKsystems•Umatilla, OR

1d•$22 - $24•Onsite

About The Position

As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Technical Skills & Qualifications: Dive Deep: DCO techs must understand power paths, cabling standards, hardware layouts, environmental telemetry, and root‑cause behaviors. The job relies heavily on digging into rack‑level problems, cabling issues, power anomalies, and equipment behavior at a detailed level. Bias for Action: Data centers run 24/7 and SLA driven. ISP layer infrastructure issues including power faults, cabling failures, thermal excursions, or alarms and must be addressed quickly. Fast, decisive action prevents customer impact and keeps the facility stable. Insist on the Highest Standards: ISP physical layer work (cabling, labeling, patching, rack power installs, inspections) requires precision, cleanliness, accuracy, and compliance. High standards ensure reliability, safety, and audit readiness across the data hall.

Requirements

1+ Year of Hardware Break/Fix Experience including building of personal gaming computers.
Previous hands-on server maintenance support, including performing hardware diagnostics, troubleshooting, to ensure optimal system performance.
Must be able to work on your feet for 12 hour days in a data center environment.
High school diploma or equivalent
Associates degree in IT-related field or equivalent professional or military experience
Experience in data center operations or related technical field
Must be able to work on your feet for 10 hour days in a data center environment.

Nice To Haves

Prior Low Voltage experience is a plus.
Industry certifications CompTIA A+, Network+ or Certified Network Defender

Responsibilities

Troubleshoot and resolve complex hardware infrastructure issues.
Create and maintain documentation on supported technologies.
Pass down knowledge of technologies to junior staff.
Perform basic to intermediate system administration tasks.
Take on remote system administration tasks working in a virtual team.
Automate tasks with scripts when necessary.
Work autonomously to resolve support issues.
Execute small projects independently.
Plan and execute larger local projects with manager.
Act as the initial escalation point for junior technicians.
Understand all aspects of the equipment supported.
Innovate and make decisions independently.
Take direction and pay attention to details.
Understand power paths, cabling standards, hardware layouts, environmental telemetry, and root‑cause behaviors.
Troubleshoot rack‑level problems, cabling issues, power anomalies, and equipment behavior.
Address ISP layer infrastructure issues including power faults, cabling failures, thermal excursions, or alarms quickly.
Perform ISP physical layer work including cabling, labeling, patching, rack power installs, and inspections with precision, cleanliness, accuracy, and compliance.