Data Center Operations Technician III

Crusoe•Houston, TX

5d•$90,000 - $100,000•Onsite

About The Position

As a Data Center Technician at our Houston (TXDR) site, you are the hands and eyes on the floor for Crusoe Cloud's production infrastructure. Working inside a colocation environment, you keep customer-facing compute, storage, and the supporting network online and healthy. That means racking and cabling new hardware, diagnosing and repairing server and network faults, keeping physical inventory and asset records accurate to the unit, and helping run our on-site qualification lab where new equipment and configurations are validated before they reach production. This is a hands-on, detail-driven role for someone who takes pride in the fundamentals: clean cabling, tidy racks, accurate records, and fast, methodical troubleshooting. It is primarily a day-shift position based on site in Houston, with participation in a shared on-call and escalation rotation.

Requirements

At least 2 years of hands-on work in a live data center or a comparable environment, including rack-and-stack, hardware break-fix, and structured cabling.
Solid working knowledge of networking concepts and components (TCP/IP, DNS, switching, optics, cabling standards) and real comfort troubleshooting physical connectivity.
Experience with physical inventory and asset reconciliation, and the diligence to keep records accurate. You treat meticulous inventory and clean cabling as core to the job, not as chores beneath you.
Methodical, root-cause problem solving, and the initiative to act without waiting for direction.
Working knowledge of data center safety practices, including safe work around energized equipment and basic lockout/tagout (LOTO) awareness.
This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation may be required.

Nice To Haves

Experience in a colocation or smaller-scale data center environment.
A bachelor's degree in a technical field.
Certifications such as CompTIA Network+, Server+, or A+, BICSI cabling certifications, or Cisco CCNA.
Familiarity with DCIM, ticketing, and asset or inventory management tools.
Experience supporting a hardware qualification or test lab.
Demonstrated curiosity and self-direction over pedigree. Hands-on tinkering with networking and server gear is a plus.

Responsibilities

Rack, stack, cable, and decommission servers, storage, and network gear, and perform component-level repairs (drives, power supplies, optics, memory, network cards).
Run, label, test, and troubleshoot fiber and copper connections, including high-density optics, and keep cable management clean and well documented.
Diagnose and resolve physical-layer and connectivity issues across switches, spines, and cross-connects, partnering with remote network engineering to isolate and clear faults.
Perform regular physical inventory counts, reconcile against system records, and maintain accurate, audit-ready asset tracking.
Track environmental conditions, power, and hardware health through monitoring and DCIM (Data Center Infrastructure Management) dashboards, and escalate facility issues to the colocation provider.
Help build, cable, and maintain the on-site qualification lab used to test new hardware and configurations.
Coordinate and supervise on-site vendor work, ensuring quality and adherence to site procedures.
Contribute to Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents, and keep runbooks current.
Participate in an on-call and escalation rotation to respond to issues that affect availability, and provide notice of planned maintenance to the appropriate teams.