Data Center Operations Manager, Third-Party Data Centers, Server Operations

Google•Michigan City, IN
•$138,000 - $200,000•Onsite

About The Position

As a part of the Global Server Operations team, you will be responsible for deploying, monitoring, and servicing the state-of-the-art physical infrastructure behind Google's powerful search, Cloud, and AI technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. In this role, you will manage a team for the 2nd shift. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and their components) and server software (like Google's Linux clusters). You will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You may lead small project teams on larger installations and develop project contingency plans. Weekend, evening or off-hours management support may be required. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're behind Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Requirements

  • Bachelor's degree in a technical field or equivalent practical experience.
  • 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
  • 2 years of experience managing technical teams, vendor or contract management and delivery.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Nice To Haves

  • More than 3 years of experience managing a technical team.
  • Experience leading and managing projects from initiation to completion and directing operations management initiatives.
  • Experience working with third-party colocation providers.
  • Comfort with ambiguity and shifting priorities.

Responsibilities

  • Oversee the computing and networking operations of a data center site(s), and ensure Service Level Objective (SLOs) are met and team performance is aligned to those goals.
  • Hire, coach, and develop a team of technical staff to meet objectives.
  • Take responsibility for the management and implementation of multiple projects for your team and ensure data center related priorities are consistent with company objectives.
  • Work with others to set and implement short-term and long-term strategy for the site.
  • Identify problems and create solutions for computing and network architecture.

Benefits

  • 15% bonus target
  • equity
  • benefits
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