Data Center Operations Manager, DCO

Amazon • Clifton, TX

15d • $96,900 - $169,700 • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. As a Data Center Manager in Amazon, you will get to manage the world’s largest Cloud Computing Infrastructure. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

Requirements

• 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
• 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
• 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience

Nice To Haves

• 2+ years of data center experience
• Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making
• Experience conducting interviews and making effective hiring decisions
• project management certification such as PMP, Scrum, or other Agile certification
• Knowledge of AWS services, such as Elastic Compute Cloud (EC2), Elastic Block Storage (EBS), and Simple Storage Service (S3)

Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures.
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager