Data Center Operations Manager

InfraServices•Ashburn, VA

17h•Onsite

About The Position

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives. Job Summary: The Data Center Operations Manager is responsible for planning, executing, and optimizing field and project operations related to data center deployment services across multiple project sites and customers. This role oversees workforce management, project execution, operational readiness, customer coordination, safety compliance, quality performance, and continuous improvement initiatives in mission-critical environments. The Operations Manager provides leadership for field operations including rack and stack deployments, structured cabling, low voltage and electrical installations, equipment deployment, and infrastructure build activities while ensuring projects are completed safely, on time, within budget, and in accordance with customer and Company standards. The ideal candidate will be located in Northern Virginia.

Requirements

Associate or bachelor’s degree in a relevant field from an accredited four-year college or university, or equivalent combination of education and experience
Eight to twelve years of experience in data center construction, deployment, commissioning, telecommunications, electrical, or mission-critical environments
Experience managing field operations, deployment teams, or multi-site projects
Experience supporting rack and stack, structured cabling, electrical infrastructure, low voltage systems, fiber installations, mechanical systems, or mission-critical infrastructure projects
Experience working in enterprise, colocation, hyperscale, telecom, modular, or edge data center environments
Experience managing multiple field crews and subcontractors across concurrent projects
Experience supporting operational planning, workforce forecasting, and resource management
Computer and Microsoft Office proficiency
Strong understanding of data center infrastructure, mission-critical environments, and deployment operations
Knowledge of rack and stack deployments, structured cabling systems, electrical infrastructure, low voltage systems, fiber backbone installations, grounding, and power distribution systems
Understanding of operational controls, change management, contingency planning, and live environment work practices
Knowledge of OSHA, NFPA 70E, lockout/tagout procedures, PPE requirements, and data center safety standards
Ability to read and interpret construction drawings, floor plans, one-line diagrams, schedules, and project documentation
Experience using Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related operational management tools
Understanding of commissioning coordination, turnover readiness, QA processes, and installation quality standards
Familiarity with BIM (Building Information Modeling) concepts
Consistently demonstrates reliability, professionalism, and accountability
Strong leadership and operational management skills
Excellent communication with customers, subcontractors, vendors, and internal stakeholders
Strong organizational, planning, and workforce coordination abilities
Ability to effectively manage competing priorities in fast-paced deployment environments
Strong problem-solving and decision-making skills in field and operational settings
Ability to identify operational risks and drive resolution of field issues
Strong attention to detail and commitment to operational excellence and quality execution
Ability to lead and develop field teams and operational processes
Ability to build collaborative relationships across multiple functional teams and stakeholders
Must be able to pass pre-employment screening that includes background and drug testing
Must have a valid driver’s license and a driving record that meets Company requirements
Ability to lift and carry up to 50 pounds regularly
Ability to stand, bend, climb, and work overhead for extended periods
Ability to safely use ladders, lifts, and basic hand tools
Ability to work in active construction and live data center environments
Ability to wear the required personal protective equipment (PPE)
Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required
Ability to travel regionally and nationally up to 75% of the time

Responsibilities

Lead field and project operations for data center deployments, expansions, fit-outs, upgrades, and infrastructure installation projects
Oversee rack and stack deployments, structured cabling, low voltage installations, electrical systems, conveyance systems, grounding, power distribution equipment, HVAC support activities, and related mission-critical infrastructure work
Manage field teams, deployment leads, subcontractor coordination, and vendor activities to support successful project execution
Forecast labor requirements and workforce scaling needs based on project pipeline and deployment demand
Balance workforce utilization, crew structures, training initiatives, and bench management to support operational efficiency and deployment readiness
Partner with project management, quality assurance, customers, vendors, and field leadership teams to support project execution and operational performance
Translate project scope and customer requirements into executable field deployment plans, schedules, logistics coordination, and readiness activities
Enforce Company safety policies, OSHA requirements, NFPA 70E standards, and customer safety expectations across all project sites
Ensure execution of JSOs, JHAs, lockout/tagout procedures, PPE requirements, hot work controls, and stop work authority procedures
Support quality assurance initiatives and partner with quality leadership to reduce punch list items, rework, and installation deficiencies
Monitor and manage operational KPIs, labor costs, productivity metrics, resource utilization, and project financial performance
Track operational performance metrics including cost per rack, port, row, room, cable installation productivity, installation quality, and rework reduction initiatives
Serve as an escalation point for operational, customer, scheduling, and field execution issues
Build and maintain relationships with customers, general contractors, OEMs, vendors, and project stakeholders
Participate in customer meetings, OAC (Owner-Architect-Contractor) meetings, operational reviews, and deployment planning sessions
Develop and maintain deployment standards, operational playbooks, workflows, installation methods, and best practices to support scalable field operations
Support expansion into new deployment services, technologies, regions, and operational capabilities
Oversee operations in live data center and mission-critical environments while ensuring adherence to operational controls, change management procedures, and contingency planning requirements
Support multi-site deployments, multi-team builds, and large-scale rack deployment projects across regional and national markets
Utilize operational and project management tools including Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related systems
Follow all Company safety policies, customer site requirements, and established safe work practices at all times
Maintain accurate operational reporting, forecasting, and administrative records
Travel regularly to job sites, which may include overnight stays
Other duties as assigned