Data Center Operations Manager, Cloud Supply Chain Operations

Google•Lancaster, TX

About The Position

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. Google is not just a software company. The Global Server Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and their components) and server software (like Google's Linux clusters), and also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. Your team may lead small project teams on larger installations and develop project contingency plans.

Requirements

Bachelor's degree in a technical field or equivalent practical experience.
8 years of experience in computing infrastructure, networking, operating systems, or hardware.
6 years of experience working in data center environments, including building and operating infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
5 years of experience with people management.

Nice To Haves

Experience with initiating and executing strategic initiatives in a global environment.
Proven track record of leading and improving Environmental Health and Safety initiatives.
Ability to implement and drive the safety culture at the site, while fostering a collaborative team environment.
Excellent strategic problem-solving skills.

Responsibilities

Oversee the computing and networking operations of a data center site. Ensure Service Level Objectives (SLOs) are met and team performance is aligned to those goals.
Hire, coach, and develop a team of technical staff to meet objectives. Take responsibility for the management and implementation of multiple projects for your team.
Ensure data center related priorities are consistent with company objectives.
Work with others to set and implement short-term and long-term strategy for the site and identify problems and create solutions for computing and network architecture. Weekend or off-hours support may be required.