Data Center Operations Engineer

www.leaseweb.com • San Jose, CA

6d • $38 - $44 • Onsite

About The Position

The Leaseweb USA team is growing, and we’re looking for a Data Center Operations Engineer to join our San Jose data center. This role is ideal for a hands-on, technology-driven professional who enjoys working in a fast-paced, mission-critical environment. At Leaseweb, everyone plays a role in delivering exceptional customer satisfaction. Our Data Center Operations Engineers are directly involved in the daily management, deployment, and support of hardware and hosting services that keep the internet running.

Requirements

• At least 2 years, (3 years preferred) of hands-on experience working in a data center environment
• Working knowledge of Linux and common operating systems
• Strong hardware knowledge (servers, switches, KVMs, drives, memory, etc.)
• Basic network knowledge (DNS, IP addressing, subnetting, gateways)
• Valid driver’s license
• Ability to travel domestically and internationally as needed (less than 10%)
• Willingness to obtain a passport within 6 months of hire, if required

Nice To Haves

• Certificate or degree in Computer Science or related technical discipline preferred

Responsibilities

• Install, configure, provision, relocate, upgrade, downgrade, and decommission servers and related equipment within the data center.
• Provide hands-on technical support for internal teams and customers, including Remote Hands services, meeting SLA targets, documenting work in tickets, and participating in Engineer on Duty (EOD) rotations as required.
• Support colocation customers with hardware installations, dedicated/private rack services, facility access, and tours.
• Replace defective hardware, process RMAs, manage warranty claims, test servers and equipment, wipe and quarantine hard drives, and degauss failed drives in accordance with company standards.
• Receive and ship equipment, perform packing and logistics tasks, maintain inventory accuracy, and support asset tracking.
• Maintain accurate asset records, label equipment, enrich inventory data, monitor environmental systems and sensors, and respond to facility alerts.

Benefits

• Competitive salary + annual company bonus
• Career development and growth opportunities
• 100% company-paid Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance
• Generous time-off policy to support work-life balance
• Flexible Spending Accounts for medical and dependent care expenses
• 401(k) with 100% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree