Data Center Operations Area Manager

Amazon • Hermiston, OR

2d

About The Position

Amazon Web Services is a fast-paced technology company and a leader in the world
of Data Centers. We are looking for proven Data Center Technology Manager with
solid experience in people management and scaling teams. The DCO Area Manager
will drive the vision for the Data Center Operations within the region.

The ideal candidate would have a background in IT Infrastructure, Data Centers
or worked for the industrial manufacturing domain (aircraft, automobiles,
consumer electronics, heavy machinery... list not exhaustive) or Military.

The company's infrastructure consists of various custom built and off-the-shelf
applications operating on a variety of platforms and other major technologies.
The successful candidate will have experience managing a team of 70+ people on a
24/7 rotating shift across multiple Data Centers. The role includes mentoring,
developing and growing people in all levels, supporting projects and proposing
technical solutions that are scalable.

PDX is an AWS GovCloud region. As required by our contracts with the federal
government, effective February 24, 2026, logical access to the AWS GovCloud
region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud
may NOT be accessed from outside of the United States)

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored
affinity groups promote inclusion and empower our people to take pride in what
makes us unique. Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and
passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional.

Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.

Requirements

• 4+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components
• Bachelor's degree or above in computer science, computer engineering, or related field, or experience managing teams
• Experience with Six Sigma, or analytical and process improvement techniques
• 4+ years of people management in data center operations or critical infrastructure environment.

Nice To Haves

• Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• 4+ years of people management, including 2+ years as a manager of managers experience
• Experience managing communication with geographically distributed teams
• Knowledge of safety, security, and availability incident response, incident management, and incident resolution.

Responsibilities

• Team management of Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
• Define the strategy to improve the efficiency and productivity of day to day 24x7 Datacenter Operations.
• Manage and continuously Improve the workflows, processes and throughput for data Centers Operations.
• Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers.
• Drive innovation and automation within Data Center Operations.
• Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
• Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc..)
• Manage Vendor performance.
• Ensure Data Centers are compliant with all relevant security policies and procedures.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level