Data Center Network Engineer

SupermicroSan Jose, CA
Onsite

About The Position

The Supermicro Data Center team is seeking a Data Center Network Engineer to support daily operations of high-performance networking infrastructure within our AI lab(s) and data center environments. This role focuses on rack-level deployment, cabling, switch configuration support, and troubleshooting connectivity for GPU clusters and storage systems.

Requirements

  • BS degree in Computer Networking, Information Technology, or a related technical field preferred.
  • 5+ years of hands-on experience supporting network infrastructure in data centers, AI labs, high-density compute environments, or other mission-critical facilities.
  • Strong working knowledge of TCP/IP, IPv4 addressing, subnetting, VLANs, trunking, Layer 2/Layer 3 concepts, and basic routing principles.
  • Hands-on experience with enterprise/data center switches such as Cisco, Arista, or equivalent platforms.
  • Experience with switch port configuration, interface diagnostics, VLANs, LACP/port channels, and basic MLAG concepts is preferred.
  • Experience working with 100GbE and higher-speed network infrastructure, including QSFP/OSFP optics, DAC/AOC cables, fiber connectivity, and high-speed server NICs.
  • Familiarity with GPU servers, AI/ML clusters, high-density compute racks, and the networking requirements associated with distributed GPU workloads.
  • Working knowledge of data center network architectures, including spine-leaf topologies and east-west traffic patterns.
  • Basic proficiency with Linux command-line tools and network troubleshooting utilities such as ping, traceroute, iperf, and interface diagnostics.
  • Basic understanding of firewalls, access controls, network segmentation, VPN technologies, and common data center security practices.
  • Strong analytical and problem-solving skills with the ability to troubleshoot Layer 1–Layer 3 connectivity issues, isolate hardware or configuration faults, and escalate complex issues appropriately.

Responsibilities

  • Rack, stack, cable, label, and commission high-speed Ethernet switches supporting 10/25/100/200/400GbE network infrastructure in AI labs and high-density data center environments.
  • Install, inspect, label, and validate fiber-optic infrastructure and high-speed interconnects, including QSFP/OSFP transceivers, DACs, AOCs, and associated cabling.
  • Configure and validate switch ports, including access and trunk interfaces, VLAN assignments, link aggregation, and other Layer 2 configurations under established network standards and engineering guidance.
  • Support deployment, expansion, and troubleshooting of spine-leaf network fabrics used for high-performance AI/ML and GPU compute environments.
  • Install and validate network connectivity for GPU servers, compute nodes, and high-performance NICs. Perform link validation and confirm expected connectivity, link speeds, and interface status.
  • Diagnose Layer 1–Layer 3 connectivity issues involving switches, optics, transceivers, fiber, DAC/AOC cables, NICs, and network interfaces. Isolate faults and escalate complex issues to senior network engineers as required.
  • Perform connectivity and basic performance testing using tools such as ping, iperf, interface diagnostics, and switch telemetry to validate network links and identify performance anomalies.
  • Assist with MLAG, LACP, port-channel, VLAN, and other network configurations under the direction of senior network engineers while following established configuration standards and change-control procedures.
  • Troubleshoot and replace failed optics, transceivers, cables, network interface components, and switch line cards. Verify system functionality following component replacement.
  • Monitor network health dashboards and telemetry for link failures, packet errors, interface flaps, abnormal utilization, and other connectivity or performance issues.
  • Maintain accurate documentation of rack layouts, switch configurations, fiber paths, port mappings, device inventory, and physical/logical network topology.
  • Support network commissioning, rack burn-in, and deployment activities in coordination with server, electrical, liquid cooling, facilities, and data center operations teams.
  • Respond to network connectivity incidents, assist with fault isolation and root-cause analysis (RCA), and document corrective actions and recurring failure modes.
  • Lead 24/7 NOC operations, direct technician triage, drive major incident escalations to hit MTTA/MTTR SLAs, and optimize monitoring tools and runbooks for maximum infrastructure uptime.

Benefits

  • comprehensive benefits package
  • participation in bonus and equity award programs
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