Data Center Network Deploy Technician, DCC Communities

Amazon•Herndon, VA

2d•$27 - $48•Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You will collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise-class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Requirements

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma

Nice To Haves

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects
Collaborating with various stakeholders to remove project obstacles
Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Participating in the migration, basic configuration and rollout of new or upgraded hardware
Traveling within and outside of regional work area is required.