Data Center Logistics Specialist III

DHL (Supply Chain)•Fort Worth, TX

10d

About The Position

The Data Center Logistics Specialist III coordinates and directs daily activities across assigned specialist and clerk teams. The role drives execution through daily performance tracking and reporting, coordinates and delegates resources to resolve most issues, maintains process discipline, and leads the data center safety culture. The specialist is expected to perform and train others in the responsibilities of a Data Center Specialist and Data Center Clerk. The role oversees operational workflows including receiving, inventory, rack delivery, and decommissioning; balances work according to priority, service-level agreements, and workload; coaches and trains team members; resolves workflow issues; ensures inventory accuracy and procedural compliance; and communicates shift status, risks, priorities, and handoffs to leadership and partner teams.

Requirements

High school diploma or equivalent.
Ability to read, write, and speak English.

Nice To Haves

Previous experience in a data center.

Responsibilities

Complete and train others in the role and responsibilities of a Data Center Specialist and Data Center Clerk.
Assign work based on priority, SLA, and workload balancing.
Ensure receiving, inventory, rack delivery, and decommissioning workflows are executed efficiently.
Monitor real-time performance and adjust work assignments throughout the shift.
Track daily performance using scorecards, dashboards, or trackers.
Coach and train team productivity, accuracy, and SLA adherence.
Identify performance gaps and take corrective action in real time.
Provide shift-level reporting, including recaps, escalation summaries, and performance updates.
Break down daily and shift plans into actionable tasks.
Anticipate bottlenecks and adjust tasks proactively.
Ensure alignment with upstream and downstream teams, including transport, tech ops, and inventory control.
Troubleshoot workflow disruptions, delays, and errors.
Resolve issues within authority and escalate appropriately when needed.
Prevent recurrence through corrective actions and communications.
Provide on-the-floor coaching to improve productivity and accuracy.
Support onboarding and training of new team members.
Reinforce SOP adherence and best practices.
Act as the primary point of contact for shift-level execution issues.
Communicate status, risks, and priorities to leadership and partner teams.
Coordinate with tech teams, transport, and inventory control on dependencies.
Ensure clean handoffs between shifts or teams.
Oversee inventory accuracy and discrepancy resolution.
Ensure proper execution of inventory transactions and tracking.
Validate adherence to SOPs and operational standards.
Identify and address safety risks immediately and lead by example in safety behaviors.
Implement process changes directed by leadership.
Share best practices across shifts or teams.
Conduct shift start and end meetings.