About The Position

The Data Center Infrastructure Specialist, Mid is responsible for the physical installation, maintenance, and troubleshooting of the hardware and cabling that powers large-scale computing environments.

Requirements

  • Ability to lift and move equipment up to 50 lbs, climb ladders, and spend 8+ hours a day standing or walking in a noisy environment.
  • Familiarity with computer hardware, network protocols (TCP/IP), and Operating Systems (Linux/Windows).
  • Strong analytical skills to troubleshoot connectivity or hardware failures under pressure.
  • Top Secret or higher security clearance
  • 4-6+ years of experience in mission critical data center environments
  • High School Diploma; an Associate’s or Bachelor’s degree in IT or Computer Science is preferred for higher-tier roles.
  • Industry-recognized credentials like CompTIA Server+, CompTIA Network+, or Cisco Certified Network Associate (CCNA), etc.

Responsibilities

  • Manage capacity planning for power, cooling, and rack space
  • Coordinate with external vendors for equipment upgrades and serve as the on- site liaison for remote engineering teams.
  • Physically installing servers, routers, and switches into racks and cabinets.
  • Routing, labeling, and terminating copper (Cat5e/Cat6) and fiber optic cabling to maintain a clean and organized infrastructure.
  • Diagnosing and replacing faulty components like hard drives, memory (DIMMs), and power supplies.
  • Utilize Data Center Infrastructure Management (DCIM) tools to monitor power usage, temperature, humidity, and airflow to prevent overheating.
  • Safely removing and disposing of outdated or end-of-life hardware and clearing corresponding cabling.
  • Performing physical tasks (like power cycles or visual inspections) on behalf of remote engineering teams who cannot access the site

Benefits

  • Health and Wellness Benefits Medical Insurance (three CareFirst healthcare plans to choose from, Dental and Vision Insurance, 75% covered for employee/ 50% per dependant Health Savings Account (HSA) contributions $1500 individual/ $3000 family
  • Personal Insurance Benefits Company-paid Life Insurance and AD&D coverage Company-paid Short-term and Long-term Disability Insurance
  • Paid Leave Employees receive 20 days of vacation/10 holidays built into hourly rate/ 5 days of sick time (currently used for snow, jury, bereavement)
  • Retirement Pre-tax 401k program including 6% company match 100% fully vested from eligibility date Eligible after 90 days of employment
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