Data Center Infrastructure Delivery Manager, DCC Communities

Amazon • Hamlet, NC

1d • $78,400 - $137,300 • Onsite

About The Position

Amazon Web Services (AWS) is seeking an Infrastructure Delivery Manager to join its expanding Infrastructure Operations team for a new region build in Hamlet, NC. This role requires a candidate with experience in people management, a robust technical understanding, and the drive to enhance AWS Data Center Operations. The successful candidate will establish sustainable processes and standards, and pursue automation opportunities to shorten delivery cycles and improve quality without affecting network availability. The team's mission is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will oversee the implementation and delivery of inbound capacity and equipment, manage and develop a growing team, track budgets, provide strategic direction, and propose technical solutions. This role is ultimately responsible for installing and delivering network equipment and related infrastructures, as well as driving low voltage structured cabling across the Amazon data center platform.

Requirements

• 2+ years of in a data center technology role experience
• 2+ years of in a management or team lead function experience
• A+ or CND (Certified Network Defender) or Network+ or Security+

Nice To Haves

• Knowledge of networking infrastructure topology
• Experience using data and metrics to determine and drive improvements
• 3+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• 3 + years of knowledge of network cabling, optic types, and test equipment

Responsibilities

• Prioritize and assign tasks to data center technicians and operators
• Manage inbound hardware installation from receiving through deployment stages
• Manage the installation of cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly reporting to the data center managers
• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed