Data Center Field Engineer (Night & Weekend Shift)

Jabil

1d • $65,500 - $117,900 • Onsite

About The Position

Jabil is hiring a Data Center Field Engineer to install, maintain, troubleshoot, and replace server and infrastructure hardware at customer data centers supporting mission-critical financial services systems. The role is performed independently on-site in coordination with Jabil’s remote technical support teams. The engineer follows approved procedures, performs basic diagnostics, restores systems to operational status with minimal disruption, and maintains accurate service documentation while complying with customer security, safety, access, and change-control requirements.

The position is based at financial data centers in the New York/New Jersey metro area, including sites in Secaucus, Carteret, Mahwah, and New York City. The regular schedule is 6:00 p.m. to 2:00 a.m. Monday through Friday, with some Saturday hours on call. The position primarily involves nights, weekends, customer maintenance windows outside trading hours, and may require holiday work. Employees must participate in an on-call rotation and travel frequently between local customer sites, sometimes multiple times in one shift. A valid driver’s license and reliable personal transportation are required. Approved business travel expenses are reimbursed under company policies.

Candidates should have a basic professional field-service toolkit and maintain it. Jabil reimburses approved purchases of specialized or customer-specific tools needed for assigned work when they are not part of a standard toolkit. The work takes place in controlled-temperature data centers with elevated noise levels and includes standing, bending, and working in confined rack spaces. The role requires lifting and moving equipment up to 50 pounds, with or without reasonable accommodation, and passing customer background checks and access requirements. Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

The pay range is $65,500–$117,900. Actual pay depends on job-related factors including qualifications, experience, location, education, market data, and internal equity. Jabil lists medical, dental, and vision insurance, paid time off, paid parental leave, company-paid holidays, a 401(k) retirement plan, and an employee stock purchase plan.

Requirements

• High school diploma or equivalent.
• 1–3 years of hands-on experience in server hardware support, data center operations, or field service.
• Basic understanding of server hardware and data center components.
• Ability to follow detailed technical instructions and procedures precisely.
• Strong attention to detail and commitment to quality execution.
• Familiarity with electrostatic discharge (ESD) handling practices.
• Ability to use common diagnostic tools and basic test equipment.
• Comfort working independently during off-hours with remote support rather than on-site supervision.
• Effective communication skills for coordinating with remote teams and documenting work clearly.
• Ability to manage multiple service requests and prioritize tasks.
• Valid driver’s license and reliable personal transportation for frequent travel between customer sites.
• Ability to consistently work night, weekend, and holiday shifts as the primary schedule.
• Ability to lift and move equipment up to 50 pounds, with or without reasonable accommodation.
• Ability to pass customer site background checks and access requirements.
• Legally authorized to work in the United States without current or future sponsorship by Jabil.

Nice To Haves

• Associate’s degree in Information Technology, Electronics, or a related field.
• Experience in financial services, trading, or colocation data center environments.
• Prior night-shift or weekend field service experience.
• Technical certifications such as CompTIA A+, Server+, or similar.
• Familiarity with ticketing or work order management systems such as ServiceNow.

Responsibilities

• Install, replace, and upgrade server and infrastructure hardware, including storage devices, memory modules, network interface cards and transceivers, power supplies, cooling components, CPUs, motherboards, and system boards.
• Perform approved maintenance, repair, and upgrade procedures according to documented work instructions.
• Conduct basic diagnostics to confirm failure symptoms and verify successful system recovery after repairs.
• Coordinate in real time with Jabil remote technical support teams to troubleshoot issues and carry out corrective actions.
• Complete work within customer-approved maintenance windows and promptly communicate risks, delays, or potential window overruns.
• Document service activities in the ticketing system, including parts and serial numbers, validation testing, and system status before and after repair.
• Follow customer security, safety, access, and change-management requirements.
• Package, process, and return defective parts according to established RMA procedures.
• Maintain tools, equipment, and work areas in a safe and organized manner.
• Escalate technical issues that fall outside established procedures.
• Travel between assigned customer data center sites within the New York/New Jersey metro area and participate in the required on-call rotation.

Benefits

• Medical, dental, and vision insurance plans.
• Paid time off accruing at a rate of 3.07 hours during the first year of employment.
• Four weeks of paid parental leave.
• In 2027, 11 company-paid holidays: 9 fixed holidays and 2 optional floating holidays, subject to yearly change.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Reimbursement for approved business-related transportation expenses, including tolls, tunnels, bridges, and parking fees.
• Reimbursement for approved purchases of specialized or customer-specific tools required for assigned service activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED