Data Center Field Engineer - Travel Team

TEKsystemsDallas, TX
$40 - $45Onsite

About The Position

Join a high-impact team supporting some of the most advanced AI and enterprise computing environments in North America. We are seeking experienced Data Center Field Engineers who enjoy hands-on hardware work, troubleshooting complex server issues, and traveling to customer sites to keep critical infrastructure operational. This position is ideal for technicians with strong Dell PowerEdge server experience who thrive in fast-paced data center environments and are comfortable traveling extensively to support deployments, upgrades, and break/fix activities.

Requirements

  • Dell PowerEdge server break/fix and hardware troubleshooting experience
  • Ability and willingness to travel extensively (up to 75-100%)
  • Data center hardware deployment and support experience
  • Rack and stack experience
  • Server hardware installation, component replacement, and validation
  • Experience working with structured cabling (fiber and copper)
  • Strong troubleshooting and diagnostic skills
  • Ability to work independently in customer-facing environments

Nice To Haves

  • Experience supporting AI, GPU, or high-density compute environments
  • Firmware and BIOS/iDRAC upgrade experience
  • Experience with Dell XE, XR, or other enterprise server platforms
  • Knowledge of data center best practices, cabling standards, and inventory management
  • Previous field service or data center operations experience

Responsibilities

  • Provide hands-on break/fix support for Dell PowerEdge servers and related infrastructure.
  • Diagnose hardware failures and perform component replacements including memory, drives, power supplies, fans, NICs, and other server components.
  • Execute server health checks, firmware updates, and post-repair validation.
  • Support rack installation, server deployment, and hardware refresh projects.
  • Perform preventive and corrective maintenance activities to maximize uptime.
  • Manage spare parts inventory and coordinate replacement hardware logistics.
  • Perform rack and stack activities for servers, networking equipment, and supporting infrastructure.
  • Install, route, label, and troubleshoot copper and fiber cabling.
  • Ensure all work is completed according to safety, quality, and documentation standards.
  • Conduct environmental and operational audits to verify data center readiness.
  • Work closely with engineering, operations, and customer teams to resolve technical issues.
  • Provide detailed service documentation and accurate maintenance records.
  • Participate in escalation efforts during critical service events.
  • Share technical knowledge and support less experienced technicians.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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