Data Center Facility Technician - ORD

Edged • Aurora, IL

2d • Onsite

About The Position

The Data Center Facility Technician is responsible for the safe and efficient operation, maintenance, and troubleshooting of critical infrastructure within the data center. This role involves ensuring the reliability of electrical, mechanical, HVAC, and fire/life safety systems, performing scheduled and corrective maintenance, and responding to system anomalies. The technician will also support vendors and contractors, conduct facility rounds, manage inventory, and collaborate with internal teams to maintain operational excellence and meet customer requirements.

Requirements

• High school diploma or GED required
• 1–3 years of experience in data centers, IT support, facilities, or other technical environments.
• Understanding of electrical, mechanical, and/or HVAC systems.
• Ability to lift up to 50 lbs., climb ladders, and work in tight spaces.
• Ability to work in a physically demanding environment, including standing, bending, and kneeling for extended periods of time.
• Flexibility to work shifts, weekends, holidays, and participate in on-call rotations.
• Familiarity with Microsoft Office, SharePoint, and CMMS tools for work order and asset tracking
• Basic knowledge of Windows operating systems is helpful.
• Excellent teamwork, customer service, and communication skills.
• Familiarity with safety standards and protocols (OSHA, NFPA).

Nice To Haves

• Technical school or military training preferred.
• A technical certification in mechanical or electrical systems (e.g., HVAC, Electrical Engineering, or similar) is preferred.
• Prior experience working in a data center environment or similar critical infrastructure setting.
• Experience with troubleshooting hardware, cabling, or building systems is a plus.
• Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
• Experience working with automated monitoring systems or BMS (Building Management Systems) is a plus.
• Strong troubleshooting skills to resolve complex mechanical or electrical issues quickly under pressure.

Responsibilities

• Follow all safety, security, and compliance requirements including JHAs, and local regulations.
• Identify unsafe conditions, escalate immediately, and take appropriate corrective actions.
• Participate in meetings, shift turnovers, and required training to maintain compliance and readiness.
• Operate, monitor, and maintain critical infrastructure including electrical, mechanical, HVAC, and fire/life safety systems.
• Perform scheduled and corrective maintenance on electrical and mechanical equipment, following defined methods of procedure (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
• Document work performed in the CMMS and ensure all tasks meet company and regulatory standards.
• Respond quickly to abnormal equipment conditions and stabilize systems using established procedures.
• Troubleshoot issues with facility and IT equipment, documenting findings and escalating when needed.
• Support incident reporting, root cause analysis, and continuous improvement efforts.
• Ensure all vendor and contractor activities are performed safely, within scope, and in compliance with facility standards.
• Provide on-site support for customers, vendors, and contractors by offering technical assistance, troubleshooting, and facility access as needed.
• Partner with internal operations teams to ensure smooth execution of projects and customer requirements.
• Conduct regular facility rounds to check alarms, equipment conditions, and overall site readiness.
• Monitor systems via Building Management System (BMS) and other monitoring tools, responding to alerts appropriately.
• Submit turnover notes, maintenance reports, and daily shift logs to ensure operational transparency.
• Receive and ship equipment while keeping inventory and spare parts records accurate.
• Track asset changes including moves, adds, and replacements in facility systems.
• Ensure spare parts and tools are available to support scheduled and emergency maintenance.
• Work closely with the data center operations team and management to ensure smooth operation and minimal downtime.
• Assist in training and mentoring junior technicians to ensure best practices are followed.
• Collaborate with other departments (e.g., IT, Facilities, Operations) to ensure cross-functional communication and system integration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED