Data Center Engineering Operations Technician, DCC Communities
About The Position
This role is part of Earth’s most customer-centric company, working with teams of front-line responders who support the operations of some of the world’s most powerful data centers. The Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure they are prepared for any situation. AWS has the world’s largest cloud computing portfolio. Engineering Operations Technicians (EOT’s) help keep these sophisticated, safe, and secure data centers running by working with global teams to test and implement new technology and work practices to meet market demands. The team has a passion for learning and evolving, aiming to work hard, have fun, and make history.
Requirements
- Work flexible schedule including weekends, nights, and holidays
- 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
- 2+ years of Microsoft Office products and applications experience
Nice To Haves
- 2+ years of data center engineering experience
- Experience reading and writing procedures, technical documents, and engineering drawings
- vocational/technical training or an associate degree or above, or 4+ years of military experience
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Role may support more than one location/site.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
