About The Position

This role is part of Earth's most customer-centric company, working with teams of front-line responders who support the operations of some of the world’s most powerful data centers. The Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure readiness for any situation. As an Engineering Operations Technician (EOT), you will work in sophisticated, safe, and secure data centers, helping to keep them that way by testing and implementing new technology and work practices to meet market demands. The team has a passion for learning and evolving, aiming to be leaders in the industry.

Requirements

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 2+ years of electrical and mechanical facilities maintenance, or 2+ years of electrical facilities maintenance and 1+ years of mechanical facilities maintenance experience
  • 2+ years of Microsoft Office products and applications experience

Nice To Haves

  • 2+ years of data center engineering experience
  • Experience reading and writing procedures, technical documents, and engineering drawings
  • vocational/technical training or an associate degree or above, or 4+ years of military experience

Responsibilities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs and rack decommissioning within internal SLA
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution, and execute projects from conception to completion
  • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
  • Role may support more than one location/site.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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