Data Center Engineer

Cboe Global MarketsSecaucus, NJ
$93,500 - $121,000Onsite

About The Position

Building trusted markets — powered by our people At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Sound like the place for you? Join us! Role Overview We are hiring a Datacenter Engineer to support the mission critical infrastructure that powers our markets, market data services and member connectivity responsible from all aspects of Cboe’s datacenter physical footprint. This is a hands-on role responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities. This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly reliable, mission critical environment and experienced performing largescale MAC (Moves, Adds, Changes) activities. You will collaborate regularly with Engineering, Operations, and NOC teams. Please note: Candidate selected for this role must be willing to work on site at our Secaucus, New Jersey Data Center.

Requirements

  • 5+ years’ experience in datacenter support including: Racking, removing, cabling and troubleshooting server, storage, and network equipment in colocation environment
  • MAC work which includes installing/moving equipment and cabling on a large-scale basis
  • Proficient in cable plant design and troubleshooting (Copper/MMF/SMF) as well as proficient in the industry standard testing tools
  • Basic working knowledge of HVAC, power, fire, building security systems operations, and safety
  • Working knowledge of telecommunications technologies, systems, and circuits
  • Ability to lift up to 75 lbs and work inside datacenter environments for extended periods
  • Ability to work independently and manage multiple tasks and projects
  • Ability to work well in a dynamic team-oriented environment
  • Excellent written and verbal communication skills with a strong attention to detail
  • Ability to multitask and manage multiple projects
  • Team player, desiring to be part of a high-performance team with dynamic responsibilities
  • Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Responsibilities

  • Install and maintain servers, network devices, storage systems, and associated cabling and cross connectivity
  • Perform structured cabling (copper, MMF, SMF), including testing, routing, labeling, and documentation
  • Execute daily MAC tasks including equipment installs, moves, and rack/cable upgrades
  • Be our hands and eyes in the data center and report any environmental issues (power, cooling, temperatures) and escalate to management and the provider
  • Work with Engineering and NOC teams to troubleshoot hardware, application and connectivity issues directly and via Jira tickets
  • Generate and maintain equipment inventories, rack elevations, cable maps, and documentation standards
  • Respond to datacenter incidents including hardware failures and cabling issues
  • Support new equipment rollouts and datacenter expansion projects
  • Assist with vendor coordination, shipping/receiving, RMAs, and onsite service activities
  • Support the ongoing development and improvement of our global datacenter operations standards
  • Participate in on-call coverage and shift rotations
  • Research new Data Center infrastructure equipment advancements and recommend changes as needed to management
  • Demonstrated ability to deliver high-quality, consistent, reliable work and a strong sense of ownership in supporting critical operations
  • Perform other duties as assigned by management
  • Must be willing and flexible to work different shifts (as needed to support the business needs) for short-to-long-term periods of time as well as participate in the On Call support rotation

Benefits

  • Fair and competitive salary and incentive compensation packages with an upside for overachievement
  • Generous paid time off, including vacation, personal days, sick days and annual community service days
  • Health, dental and vision benefits, including access to telemedicine and mental health services
  • 2:1 401(k) match, up to 8% match immediately upon hire
  • Discounted Employee Stock Purchase Plan
  • Tax Savings Accounts for health, dependent and transportation
  • Employee referral bonus program
  • Volunteer opportunities to help you give back to your communities
  • Paid Tuition assistance and education opportunities
  • Generous charitable giving company match
  • Paid parental leave and fertility benefits
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