Data Center Engineer I

DigitalOceanAtlanta, GA
Onsite

About The Position

DigitalOcean is seeking a Data Center Engineer I to join their team. This role is crucial for maintaining and growing the physical infrastructure of the DigitalOcean cloud. The engineer will be responsible for tasks ranging from replacing server components to setting up new data centers. This is a collaborative role within a fast-growing team, offering opportunities for skill development and learning. The position requires the engineer to be onsite at the data center, supporting the ATL region and surrounding areas during the Mon-Fri third shift/overnight. The company culture emphasizes innovation, career development, employee well-being, and rewarding employees.

Requirements

  • Experience in deploying, maintaining, and working in a data center environment.
  • Strong troubleshooting skills in networking, hardware, GPU and Linux operating systems, with experience diagnosing and repairing hardware, executing upgrades, and performing hardware installations.
  • Proficient in Linux OS, including working with terminal sessions and command-line interfaces.
  • Excellent verbal and written communication skills, with a collaborative mindset and a positive, can-do attitude.
  • Strong problem-solving abilities, with a keen aptitude for deep technical dives to quickly and efficiently resolve issues.
  • Experience submitting and tracking remote work requests, as well as managing server and component inventory.
  • Willingness to participate in an on-call rotation.
  • Valid driver’s license and comfort with driving.
  • Ability to travel domestically and internationally (10%–15% travel).
  • Capability to remain on your feet throughout the workday.
  • Ability to lift objects up to 50 lbs.

Responsibilities

  • Deploying and maintaining Data Center infrastructure
  • Racking, stacking and wiring servers, power distribution units, and switches
  • Installing servers, switches, routers, and storage hardware
  • Submitting RMA to equipment manufacturers and shipping and receiving gear to and from remote locations and vendors
  • Submitting and tracking remote work requests and managing server and component inventory
  • Diagnosing and repairing hardware and performing upgrades, integrations, rebuilds and other projects as needed
  • Debugging network, hardware, and Linux OS related issues
  • Inventory and asset management

Benefits

  • Reimbursement for relevant conferences, training, and education
  • Access to LinkedIn Learning's 10,000+ courses
  • Employee Assistance Program
  • Local Employee Meetups
  • Flexible time off policy
  • Bonus in addition to base salary
  • Equity compensation
  • Employee Stock Purchase Program
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