Data Center Critical Facilities Technician
About The Position
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Facilities Technician to join our team and drive our relationships with hyperscale clients to new heights. The Data Center Facilities Technician is responsible for the daily operation, inspection, and maintenance of critical facility systems, including power, cooling, backup generation, and physical security infrastructure. This role monitors environmental conditions and equipment performance, responds to facility alarms and service tickets, performs troubleshooting and repairs, and maintains accurate technical and maintenance documentation. The Data Center Facilities Technician will support the local site team on multiple daily (technical) duties in the datacenter and office.
Requirements
- 3 years of data center experience, operations, and maintenance of critical facilities.
- Knowledge of critical infrastructure - to include MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
- Strong communications, both written and verbal, coordinating with local and regional teams.
- Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
- Ability to prioritize and manage multiple responsibilities.
- Ability to meet committed timelines, leveraging assistance/input from team.
- Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
- Strong attention to detail
Responsibilities
- Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
- Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
- Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
- Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
- Monitor Ticket queues and ensure all customer tickets and responded to within required SLA times.
- Perform all tasks of a Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
- Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
- Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
- Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
Benefits
- 8 company-paid holidays
- 2 floating holidays
- PTO
- Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Employee Assistance Program
- Employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
- HSA
- Mental health resources
- Gym discounts
- Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
