Data & BI Manager

KeyBankBrooklyn, OH
Hybrid

About The Position

The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals.

Requirements

  • Bachelor's Degree in Data Analytics, Business, Finance, Economics, Engineering, Computer Science, MIS, Statistics, or a related field or equivalent experience
  • 7+ years of experience in data analytics, business intelligence, or data product management
  • Experience working with Google Cloud Platforms
  • Expertise with enterprise data environments and federated analytics models

Nice To Haves

  • Master's Degree
  • 1+ years of experience managing teams
  • Training or certification in SQL, Python, or cloud platforms
  • Training or certifications in data governance, data cataloging, and data lineage tools

Responsibilities

  • Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM).
  • Serve as a subject matter expert (SME) for assigned data domains and marts.
  • Lead enterprise data quality efforts, including testing, validation, and documentation.
  • Analyze large and small datasets to identify trends, gaps, and opportunities for improvement.
  • Collaborate onsite with operations and support teams to address tool functionality and capability gaps.
  • Manage user acceptance testing (UAT) to ensure high-quality releases and user experiences.
  • Engage with the analytics community to promote data literacy, identify issues, and drive solutions.
  • Translate business needs into technical requirements and provide consulting on data usage.
  • Partner with the Data Literacy team to integrate data concepts with lineage, cataloging, and governance.
  • Provide thought leadership on the evolution of enterprise analytics and data strategy.
  • Oversee resolution of data incidents in collaboration onsite with LOB and technology partners.
  • Ensure alignment of data solutions with KeyBank’s technology roadmap and governance standards.
  • Manage and mentor a team, working to develop new capabilities and meet department targets.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Benefits

  • Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
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