Data and Analytics Program Manager (Worcester, MA OR Remote)

Hanover Insurance Group • Worcester, MA

12d • Hybrid

About The Position

The Data and Analytics Program Manager will be responsible for developing, implementing, and managing the data and analytics operating model in support of our Core Commercial and Specialty businesses. This role will ensure that data and analytics solutions are prioritized, transparent, and executed in a manner that delivers maximum business value. Successful candidates will align resources within our actuarial and analytics community (analytics consulting, data engineering, solutions development, data science, and actuarial). The ideal candidate will have a strong background in data and analytics or technology and will facilitate the annual investment proposal process for strategic data and analytics projects that directly support our profitable business growth.

Requirements

• Bachelor's degree in Economics, Business Administration, Business Analytics, Finance, or Statistics and Operations Research required, Master's degree preferred.
• Minimum of 10 years of experience.
• Exposure to data management, analytics, or technology solutions to drive business results.
• Broad familiarity with analytical tools and technology and how those tools are used to drive/maximize business outcomes.
• Understand basic concepts of database structures.
• Experience telling stories with data to all audience levels, conducting impact analysis with KPIs and value-framing projects.
• Experience in insurance or a regulated sector.
• Strong project management experience.
• Some experience and knowledge of cloud platforms (Azure preferred).
• Focus on speed to market business solutions, balanced with appropriate focus on information security, model and AI governance, and organizational best practices.
• Hands-on experience with data and analytics or technology projects (analytics consulting, data engineering, solutions development, data science).
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Curiosity to learn and evolve approach with the changing data, analytics, and technology landscape.

Nice To Haves

• Experience performing cost-benefit analysis would be a plus.
• Lean Six Sigma, PMP or Agile certificate preferred.

Responsibilities

• Develop and implement a comprehensive data and analytics framework, including project identification, definition, cost/benefit analysis (including total cost of ownership), and prioritization.
• Facilitate the annual process with key stakeholders to determine business priorities involving data and analytics.
• Coordinate across disciplines to ensure execution.
• Identify and mitigate data, model, and personnel related risks.
• In partnership with the data and analytics leadership team, provide senior management full transparency into strategic projects and initiatives.
• Support the organization in the development and progression of data, model, and AI governance.
• Ensure projects are adhering to the data governance standards and best practices of the organization.
• Effectively manage their time and drive the team’s projects to key milestones and delivery, achieving targeted business value for the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior