Data Analytics Senior - Consumer Adoption Specialist

Freddie Mac•McLean, VA

1d•$108,000 - $162,000

About The Position

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Consumer Engagement Program partners directly with Multifamily data consumers to ensure they can confidently adopt, use, and derive value from modernized data platforms during both interim and future‑state transitions. As a Consumer Adoption Specialist, you will serve as a trusted partner to data consumers—translating platform changes into usable outcomes, guiding adoption through hands‑on engagement, and ensuring consumer needs are represented throughout delivery. This role blends data fluency, change enablement, and stakeholder partnership and plays a critical role in delivering measurable value from the MF Data Modernization initiative. As the Consumer Adoption function matures, this role will also help shape repeatable adoption practices and serve as a thought partner on improving how we engage, onboard, and enable data consumers across the program.

Requirements

Bachelor’s Degree or equivalent practical experience and 5+ years of experience in data analytics, data enablement, product support, or a related role
Strong understanding of analytical workflows and data platforms
Experience partnering directly with business or analytical consumers
Ability to translate technical concepts into clear, actionable guidance

Nice To Haves

Experience supporting data platform transitions or modernization initiatives
Familiarity with data governance, access management, or change management concepts
Experience developing training materials or facilitating workshops
Experience contributing to team processes, playbooks, or standards

Responsibilities

Ensuring analytical consumers remain productive during data platform transitions
Driving adoption of interim data solutions and the MF DataVerse
Acting as a bridge between data consumers and data product delivery teams
Providing training, documentation, and enablement that accelerate value realization
Measuring and communicating adoption progress, risks, and insights to leadership
Serve as a primary point of contact for assigned data consumers during onboarding and adoption
Partner with consumers to define data needs and design adoption plans
Guide consumers through training, testing, and go‑live readiness
Identify and help resolve adoption risks and barriers in partnership with delivery and governance teams
Contribute to the evolution of adoption standards, tools, and best practices as the program scales