Data Analytics Manager: Analytics and Support- 7088

CHR Career • Windsor, CT

8d • Hybrid

About The Position

This role is responsible for coordinating day-to-day analytics, reporting, and data submission activities. The Data Analytics Manager will serve as the central intake point for analytics and reporting requests, translating organizational needs into clearly defined deliverables and prioritizing work in alignment with organizational goals. They will oversee and guide the design and execution of data analyses, support program and administrative operations, and provide direct analytical support as needed. This position will also oversee the development and delivery of reports, dashboards, and analyses to support operational and strategic decision-making, collaborating with cross-functional and technical partners. Additionally, the role supports the development and implementation of reporting tools and dashboards, advanced analytics, reporting development, and team capability building. The manager will coordinate analytics and reporting support for performance improvement, CQI, strategic initiatives, and outcome measurement. Ensuring timely and accurate reporting to external funding organizations and internal stakeholders is crucial, as is overseeing reporting workflows for consistency and reliability. The role also involves developing and maintaining standard operating procedures (SOPs) for analytics workflows, establishing consistent definitions and standards, and promoting standardized reporting practices. Data quality oversight, including monitoring and improvement efforts, identifying systemic data issues, and collaborating on resolution, is a key responsibility. The position requires participation in staff meetings, supervision, trainings, and organizational initiatives, with additional duties as required.

Requirements

• Bachelor’s degree in Data Analytics, Information System, Public Health, Healthcare Administration, or a related field, or equivalent combination of education and progressively responsible experience in data analytics, reporting or performance improvement.
• 5 to 7 years’ experience in data analytics, reporting, data management, or performance improvement.
• Prior experience supervising or leading analytics or data support staff.
• Demonstrated experience developing and supporting dashboards and reporting tools for operational and strategic use.
• Demonstrated experience with Power BI or similar business intelligence platforms, including development and use of dashboards and reports.
• Knowledge of Microsoft SQL or similar database structures required.
• Strong understanding of data analytics, reporting, data quality, and performance measurement principles.
• Experience with data visualization and dashboard design best practices.
• Ability to translate complex data into actionable insights for non-technical stakeholders.
• Strong organizational, prioritization, and project management skills.
• Experience collaborating with cross-functional and technical partners.
• Demonstrated ability to support or implement standardized reporting processes and analytics workflows.

Nice To Haves

• Experience working in healthcare, behavioral health, or nonprofit environments preferred.
• Experience with Tableau or similar data visualization tools preferred.
• Experience working with analytical or data processing tools (e.g., Python or similar) preferred.

Responsibilities

• Coordinate day-to-day analytics, reporting, and data submission activities across the team
• Serve as the central intake point for analytics and reporting requests
• Translate organizational needs into clearly defined deliverables and prioritize work in alignment with organizational goals
• Ensure alignment and coordination across analytics, data support, and technical functions
• Oversee and guide the design and execution of data analyses to support program and administrative operations; provide direct analytical support as needed
• Oversee the development and delivery of reports, dashboards and analyses to support operational and strategic decision-making
• Collaborate with cross-functional and technical partners to define reporting needs and validate outputs
• Support the development and implementation of reporting tools and dashboards aligned with organizational needs
• Support advanced analytics, reporting development, and team capability building including staff development
• Coordinate analytics and reporting support for performance improvement, CQI, strategic initiatives, and outcome measurement across the organization
• Ensure timely and accurate reporting to external funding organizations in compliance with regulatory and contractual requirements
• Ensure internal stakeholders receive timely, relevant, and actionable reporting to support operational, clinical, and strategic decision-making
• Oversee reporting workflows to ensure consistency, completeness, and reliability of output
• Develop and maintain standard operating procedures (SOPs) for analytics workflows, including intake, development, validation, and distribution
• Establish and maintain consistent definitions, formats, and standards for reports, dashboards and performance metrics used across the organization
• Promote standardized reporting practices across programs and departments to ensure consistency in how data is interpreted and used
• Ensure alignment between reporting standards and underlying data structures through coordination with appropriate technical partners
• Oversee data quality monitoring and improvement efforts led by Data Support staff
• Identify systemic data issues and coordinate resolution with program staff and appropriate technical partners
• Collaborate with cross-functional partners to investigate and resolve data discrepancies and reporting limitations
• Ensure alignment between internal data systems and reporting output
• Participate in staff meetings, supervision, trainings and organizational initiatives as assigned
• Additional duties as required

Benefits

• Ample paid time off, including a special day off for your birthday!
• Contributions to your 403b Retirement Plan.
• Competitive premiums with added discounts on pet, auto, and home insurance!
• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.
• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program
• Participate in leadership luncheons with our CEO and various agency committees!
• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager