Data Analytics Lead

Alpha Omega • Washington, DC

19h • $80,000 - $100,000 • Hybrid

About The Position

The Data Analytics Lead will support the program by overseeing data management, reporting, credentialing/vetting support, WSO data updates, PSD submission workflows, and operational analytics. This role will lead a team of analysts, manage workload prioritization, support SharePoint-based data tracking, monitor program metrics, and develop executive-level dashboards and briefings for senior leadership. The position requires strong data analysis, stakeholder coordination, documentation, process improvement, and team leadership skills in a federal mission-support environment.

Requirements

• 7+ years of experience supporting data analytics, operations analysis, business analysis, or program support.
• Experience leading or coordinating the work of analysts, specialists, or operational support staff.
• Experience managing data in SharePoint, Excel, or similar tracking/reporting tools.
• Ability to analyze complex datasets, identify trends, and prepare clear reports for leadership decision-making.
• Experience supporting credentialing, vetting, personnel security, onboarding, or compliance-related workflows.
• Strong understanding of data quality, documentation control, process standardization, and operational reporting.
• Experience developing dashboards, executive briefings, analytical summaries, status reports, or decision-support materials.
• Ability to gather requirements from stakeholders and translate business needs into process, data, or technical solutions.
• Strong proficiency with Microsoft Excel, SharePoint, PowerPoint, Outlook, and Teams.
• Strong written and verbal communication skills.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced mission-support environment.
• BA/BS in Computer Science, Engineering, or similar degree.

Responsibilities

• Lead and coordinate daily assignments for a team of analysts supporting law enforcement and intelligence mission programs.
• Serve as first-level escalation point for operational issues, workload prioritization, resource coordination, and process questions prior to project management escalation.
• Oversee WSO data updates and maintain accurate program information in SharePoint and related tracking tools.
• Support credentialing and vetting program data management, including tracking authorized users, agency participation, approval status, and related program metrics.
• Manage and monitor shared inboxes related to WSO, credentialing, and PSD submission workflows.
• Oversee PSD submission processes, ensuring documentation is complete, accurate, and submitted for review in accordance with program requirements.
• Analyze operational, credentialing, vetting, and agency participation data to support program visibility and senior leadership decision-making.
• Develop dashboards, executive briefings, analytical summaries, status reports, and decision-support materials.
• Monitor performance metrics, identify trends, assess compliance gaps, and recommend corrective actions.
• Improve data governance by strengthening documentation quality, standardizing processes, and supporting remediation of control gaps.
• Partner with business stakeholders to gather, document, and translate requirements into actionable solutions for technical and operational teams.
• Develop and maintain business requirements documents, functional specifications, workflow diagrams, process maps, and other project documentation.
• Evaluate and improve operational workflows to enhance accuracy, efficiency, scalability, and service delivery.
• Support testing, validation, and implementation of system or process enhancements.
• Maintain regular communication with stakeholders to ensure alignment of project objectives, operational priorities, and reporting needs.

Benefits

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level