Data & Analytics Enablement Analyst- Center of Excellence Lead

Citizens Financial Group • Columbus, OH

1d • Hybrid

About The Position

The Data & Analytics Enablement Analyst | Center of Excellence Lead is responsible for empowering a diverse community of data and analytics professionals – including data scientists, analysts, engineers, specialists, and platform owners – through developing best practices, curating technical resources, elevating expertise, supporting knowledge sharing and technical skill development, and driving consistency in analytics capabilities and workflows. This role sits within a broader data and analytics enablement team of professionals with expertise in analytics, instruction, program management, and communication who would be primary partners; the Center of Excellence Lead will serve as the primary technical contributor within the team. The ideal candidate combines practitioner experience working within a complex data ecosystem with a passion for simplifying complexity, elevating practitioner capability, and driving consistent, high‑quality data practices across the enterprise.

Requirements

• Bachelor’s degree in data science, computer science, analytics, or related technical field
• Minimum 2+ years of experience as a technical practitioner.
• Familiarity with modern enterprise data platforms, cloud environments, and analytics tools used across the practitioner community – SQL, Python, Snowflake, Tableau, Collibra, Informatica, AWS (e.g., SageMaker, Redshift), Alteryx, Dbeaver, SharePoint
• Possess an understanding of data governance, data quality, and compliance-driven controls within a heavily regulated industry.
• Ability to adhere to team communication standards required.

Nice To Haves

• Preferred – enablement experience with responsibilities aligned to this role.
• Experience translating ambiguous objectives into structured plans, defining project scope, milestones, and solutions to address blockers.
• Commitment to fostering a collaborative, inclusive environment where practitioners feel comfortable asking questions and building skills.
• Ability to create clear, engaging training resources for practitioners.
• Preferred experience planning or coordinating technical events or workshops.
• Strong written and verbal communication skills with the ability to translate technical concepts for diverse audiences preferred.

Responsibilities

• Partner with teams to understand the organization’s data architecture, governance frameworks, data platforms, and tools utilized by data and analytics practitioners across the enterprise.
• Compare existing technical workflows across practitioner teams to internal and industry best practices to surface inefficiencies, capability gaps, and technical training opportunities.
• Identify practitioner gaps or friction points in adopting enterprise standards, tools, and workflows and propose solutions to facilitate adoption.
• Monitor data and analytics platforms for user ‑ reported or system ‑ detected issues, and partner with engineering teams to resolve access, performance, or workflow blockers.
• Lead in the planning of in-person, virtual, and recorded workshops and training for practitioners across a wide geographic footprint. Responsibilities include agenda development, access provisioning, presenter selection, and event facilitation.
• Curate enablement resource assets to support practitioner needs, such as sample code, onboarding guides, instructional videos, and other self-service resources.
• Develop and maintain a directory of data assets including owners, recommended use cases, distribution lists, office hours, and links to other resources.
• Collaborate with stakeholders to ensure enablement assets and resources curated by partnering teams align with current standards, business priorities, and enterprise best practices.
• Lead the development and execution of technical challenges (ex: datathons and hackathons). Tasks include task management; collaborating with stakeholders; curating challenge questions, datasets, and rubrics; and facilitating challenge events.
• Collaborate with people managers and learning teams to inform technical skill development strategies, including badges (Tableau, SQL, Python, et cetera) to ensure skill needs are met.
• Partner with the data and analytics early career program to support expedited onboarding of talent.
• Identify pain points and advocate for scalable onboarding solutions.
• Contribute to the development of an intuitive, well-organized resource repository via SharePoint that helps practitioners easily access resources to support their workflows.
• Research compatible features to aid practitioners in locating materials.
• Partner with teams in feature development – for ex semantic search, chatbot, tagging, keyword mapping.
• Partner with intranet management colleagues to provide key words to ensure the resource repository is discoverable by colleagues searching for resources via the intranet.
• Manage an annual process to update data and analytics acronyms to the enterprise repository.
• Partner with team members to define and track performance metrics aimed at overall community engagement, adoption of best practices and tooling, and skill development.
• Use insights from metrics and practitioner feedback to refine enablement strategies.
• Partner with a range of internal teams in pursuit of goals such as access provisioning, technology services, cyber security, data architecture, and platform and tool owners.
• Support the broader enablement team in support of the data and analytics community. Such activities include co-managing Outlook accounts, assisting in technical instruction for upskilling colleagues in data literacy, and supporting planning for large community of practice events.

Benefits

• competitive pay
• comprehensive medical, dental and vision coverage
• retirement benefits
• maternity/paternity leave
• flexible work arrangements
• education reimbursement
• wellness programs
• paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level