Data Analytics & BI Senior Specialist

OnTrac • Chicago, IL

2d • $84,000 - $126,000 • Remote

About The Position

The Data Analytics Senior Specialist designs, develops, and maintains clear, reliable reporting and analytics solutions to help business teams understand performance, identify key drivers, and make informed decisions. The role builds and improves dashboards, recurring reports, and ad hoc analyses that translate data into meaningful business stories. It partners with cross-functional teams to turn business questions and operational goals into clearly defined metrics, trends, and user-friendly visualizations.

The position is remote in authorized states in the East or Central regions. The expected starting base pay range is $84,000–$105,000, with a potential base salary range over a successful candidate’s tenure of $84,000–$126,000. Compensation depends on experience, skills, internal equity, and other job-related factors. Employees may be eligible for a benefits package including insurance coverage, retirement savings with company match, paid leave and holidays, and wellness and employee assistance programs. The role is expected to follow OnTrac’s Acceptable Use security guidelines.

Requirements

• At least 5 years of relevant experience with a Bachelor’s degree or equivalent.
• Deep understanding of industry principles and operational event data concepts.
• In-depth knowledge of standard office software and data analytics technologies, including Power BI dashboards and SQL.
• Strong written and verbal communication skills.
• Experience translating analytical results into clear, actionable deliverables.
• Collaborate effectively within a team to translate business needs into useful analytics solutions.
• Thrive in a fast-paced environment, prioritize tasks, and maintain accuracy while managing multiple requests and changing priorities.
• Maintain professionalism in communication and interactions with business and technical partners.
• Develop solutions with limited information or precedent, adapting existing methods as needed.
• Analyze unusual situations using advanced analytical and problem-solving techniques to identify root causes.

Responsibilities

• Build, refine, and maintain user-friendly dashboards and recurring reports using Power BI, Tableau, or similar tools, supporting weekly and monthly business reviews through established metric definitions.
• Translate operational goals, business questions, and reporting needs into actionable KPIs, clearly defined metrics, trends, and easy-to-use visuals that support decision-making.
• Partner with business teams to identify, scope, and address gaps in data visibility, including missing fields, unclear definitions, and inconsistent processes, with guidance from senior Analytics or Engineering partners.
• Improve reporting consistency and quality by following documentation standards and applying shared definitions and metric-governance frameworks.
• Provide ad hoc analyses supporting strategic initiatives, operational improvements, leadership inquiries, and broader business decision-making.
• Understand and adhere to security guidelines outlined in OnTrac’s Acceptable Use policy.
• Perform additional duties as needed to support business objectives.

Benefits

• Medical, dental, and vision insurance.
• Life and short- and long-term disability coverage.
• 401(k) retirement savings plan with company match.
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours during the first year and tenure-based increases up to 160 hours.
• Two floating holidays per year.
• Paid sick leave.
• Six paid company holidays.
• Two weeks of paid pregnancy disability leave and four weeks of paid parental bonding leave.
• Wellness and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior