Data Analyst

Capgemini • New York, NY

6d • $60,000 - $65,000 • Onsite

About The Position

We are seeking a proactive and detail-oriented Data Analyst with strong expertise in incident management, monitoring tools, and root cause analysis (RCA). In this role, you will be responsible for monitoring data systems, identifying and resolving incidents, and ensuring data reliability and operational efficiency. The ideal candidate will act as a bridge between data operations and business teams, helping to troubleshoot issues, maintain data quality, and drive continuous improvement initiatives.

Requirements

• Incident Management
• Monitoring Tools
• Root Cause Analysis (RCA)

Nice To Haves

• Domain knowledge (e.g., Custody, AML)
• Experience with Agile methodologies

Responsibilities

• Monitor data pipelines and systems using monitoring tools to ensure smooth and uninterrupted operations
• Manage and resolve data-related incidents, ensuring timely response and resolution
• Perform detailed root cause analysis (RCA) for data issues and system failures
• Collaborate with engineering and business teams to troubleshoot and resolve data inconsistencies
• Track, document, and report incident trends, recurring issues, and resolution metrics
• Implement preventive measures to reduce incident recurrence and improve system stability
• Support data validation, reconciliation, and quality assurance processes
• Maintain clear and comprehensive documentation of incidents, RCA findings, and resolution steps
• Participate in Agile ceremonies and contribute to continuous improvement initiatives

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed