Data Analyst, US Consumer Services

Western Union•Atlanta, GA

1d•$70,000 - $90,000•Hybrid

About The Position

The Data Analyst supports the U.S. Consumer Services organization by analyzing business performance, customer behavior, and retail and digital trends to deliver actionable insights. This role collaborates with cross functional stakeholders to provide performance reporting, communicate analytics, and enhance processes and reporting capabilities across the Consumer Services team. Develop, implement, and maintain leading-edge analytics systems, while taking complicated problems and building simple frameworks. Identify trends and opportunities for growth through analysis of complex datasets. Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making. Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization. Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data. Work directly with functional areas to gather requirements, provide status updates, and build relationships.

Requirements

1-2 years of data & analytics experience
Experience in SQL (Advanced) required.
Experience in Power BI or Tableau (Intermediate) required.
Ability to communicate complex topics in a simple way.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

MBA or Master’s degree in analytics is a plus.
Experience in Basic Python or R (Beginner) preferred.
Experience in Snowflake (Beginner) preferred.
Proficient in synthesizing complex data sets

Responsibilities

Supports the U.S. Consumer Services organization by analyzing business performance, customer behavior, and retail and digital trends to deliver actionable insights.
Collaborates with cross functional stakeholders to provide performance reporting, communicate analytics, and enhance processes and reporting capabilities across the Consumer Services team.
Develop, implement, and maintain leading-edge analytics systems, while taking complicated problems and building simple frameworks.
Identify trends and opportunities for growth through analysis of complex datasets.
Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making.
Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization.
Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data.
Work directly with functional areas to gather requirements, provide status updates, and build relationships.