Data Analyst

State of Maryland • Baltimore City, MD

7d • Hybrid

About The Position

Maryland's new Family and Medical Leave Insurance (FAMLI) program will provide up to 12 weeks of job-protected paid leave for eligible workers to care for themselves or their loved ones in January 2028. Covering 2.6 million workers and 180,000 employers, FAMLI is being built from the ground up as a digitally native, public-facing services representing a significant modernization of how Maryland delivers benefits. We are currently in the implementation phase of building a services with the reach and complexity of a program like unemployment insurance. FAMLI's Data and Performance Analytics team is the Division's engine for evidence-based decision-making. This team is responsible for integrating data across all functions-from claims and contributions to customer service and program integrity-to ensure we are meeting our mission with efficiency and accountability. By translating complex datasets into clear, actionable insights, this team provides the visibility necessary to manage a program of this scale and complexity. THIS RECRUITMENT IS FOR CURRENT MARYLAND DEPARTMENT OF LABOR EMPLOYEES. GRADE 18 LOCATION OF POSITION Maryland Department of Labor 100 S. Charles Street Baltimore, Maryland 21201

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate
• Six years of administrative staff or professional work
• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience

Nice To Haves

• Bachelor's Degree in Business Administration, Computer Science, Data Science, Economics, Mathematics,, Statistics, or similar field
• SQL proficiency, including queries (filtering joins, group by) and basic data validation techniques
• Advanced proficiency in MS Excel/Google Sheets, including pivot tables, VLOOKUP/XLOOKUP, and nested formulas
• Hands-on experience with Power BI, Tableau, or other interactive business intelligence tools to build real-time interactive displays

Responsibilities

• Collect, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability
• Analyze data to identify trends, patterns, and insights that support Division goals and operational priorities
• Prepare and deliver clear, accurate data analyses and visualizations, and communicate findings effectively through written reports and oral presentations tailored to a variety of audiences
• Design, build, and update interactive dashboards using business intelligence tools (e.g., Tableau, Power BI, or other relevant platforms) to present real-time and periodic data to managers, leaders, and teams
• Create recurring and ad hoe reports from Division staff and leadership, ensuring timely and accurate delivery
• Consistently and clearly document data sources, methodologies, and processes to support transparency and reproducibility
• Assist in maintaining and monitoring data governance standards, policies, and procedures
• Support data integration, quality assurance, and process improvements
• Proactively identify opportunities for improving or addressing gaps in the Division's data management policies and procedures
• Other duties as assigned

Benefits

• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ("defined benefits" plan)
• Tax-deferred supplemental retirement savings plan (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employee Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED