DATA ANALYST - 60025783

State of Florida•Tallahassee, FL

4d•$70,000 - $75,000•Onsite

About The Position

The Department of Children and Families' Quality Office is seeking a mission-driven Data Analyst to support Florida's children and families through data-informed decision-making. This role is pivotal in evaluating and improving service delivery by transforming raw data into actionable insights for a wide variety of stakeholders. We value professionals who are collaborative, impact-focused, and committed to continuous learning and innovation. This is an in-office position and does not qualify for remote work. The position is located in Tallahassee, Florida.

Requirements

2+ years of experience in human services.
3–5 years of experience in research, evaluation, or analytics.
Ability to work at DCF Headquarters Office in Tallahassee, FL and travel occasionally to complete work assignments is required.

Nice To Haves

Master's degree in data science, public health, social sciences, statistics, or a related field.
A PHD or ABD can substitute on a year-for-year basis for required experience.
Proficiency in building and managing dashboards in Power BI, Qlik, Qualtrics, or Tableau.
Experience coding in Python, R:, Java, or API Reads.
Experience analyzing substance use and mental health data.
Strong understanding of statistical methods including central tendency, trend analysis, and comparative evaluation.
Ability to synthesize complex data into clear, cohesive narratives for diverse audiences.
Experience with survey design and program evaluation within a human services or government context.
Proven track record of identifying process gaps and recommending strategic, data-driven solutions.
Self-starter with the ability to prioritize tasks independently while meeting deadlines and quality expectations.
Exceptional communication and interpersonal skills, with a demonstrated ability to build trust and resolve conflict constructively.

Responsibilities

Collect, extract, and analyze data from departmental and related databases to support operational and strategic initiatives.
Use a variety of statistical methods to identify trends, root causes, and effective practices.
Produce, maintain, and distribute dynamic reports and visualizations using tools such as Power BI, Qlik, Tableau, and Qualtrics.
Communicate findings clearly and effectively to leaders, program teams, and quality assurance units to drive informed decision-making.
Propose data-driven solutions to performance challenges and contribute to continuous improvement strategies.
Translate complex analyses into clear, actionable recommendations for stakeholders at all levels.
Collaborate with cross-functional teams—including leadership, program staff, QA, and training—to validate data and co-design interventions.
Support survey design, development of performance metrics, and evaluation frameworks that generate meaningful, actionable insights.
Model professional integrity, respect, and cultural competence in all interactions.
Stay current on tools, trends, and best practices in analytics and public service delivery.
Independently pursue opportunities to learn new software, methods, and technologies.
Contribute to the department's analytic capabilities by mentoring peers and recommending enhancements to reporting systems and processes.