Freelance Data Analyst

Social Factor • Austin, TX

19h • Remote

About The Position

Social Factor is looking for US-based, qualified, available freelance Data Analysts to join projects or new business opportunities. The role will focus on Sprinklr Implementation projects, including building dashboards, query/topic writing, and report writing. This temporary freelance role is expected to be around 20 hours per week, depending on the new business pipeline.

Requirements

• Advanced hands-on experience with Sprinklr, particularly Social Listening, Reporting, and Insights.
• Experience with Excel or Google Sheets and PowerPoint or Google Slides.
• Apply strong understanding of social media metrics, earned and owned media measurement, sentiment analysis, and digital analytics.
• Technical aptitude that translates into programming and/or software deployment management.
• 2-4 years of Sprinklr experience.
• Minimum of Windows 10 and macOS 12.X
• Internet speed requirement of a minimum of 50 mbps

Nice To Haves

• Experience with additional social listening, data visualization tools (Data Studio previously known as Looker Studio) or business intelligence platforms is a plus.

Responsibilities

• Build, test, refine, and maintain complex Boolean queries, listening topics, themes, and keyword groups.
• Configure Sprinklr rules, tags, custom fields, classifications, and automated workflows to support accurate reporting and analysis.
• Design and maintain Sprinklr dashboards, widgets, filters, and reporting views aligned with client and business objectives.
• Perform quality assurance on queries, dashboards, tagging structures, data accuracy, calculations, and report outputs.
• Adapt dashboards and reports for different audiences, including analysts, client teams, senior leaders, and executives.
• Work independently in a remote freelance environment and communicate proactively about progress, questions, risks, and deadlines.
• Create or follow established templates, methodologies, naming conventions, documentation standards, and quality-control processes.
• Manage multiple reporting assignments and deadlines while maintaining accuracy, consistency, and attention to detail.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed