Data Analyst

State of Maryland • Baltimore City, MD

10d • Onsite

About The Position

This is a full-time contractual position with the Maryland Department of Human Services (DHS) in the Data Office. The role involves collating, organizing, analyzing, and presenting the department’s performance metrics and indicators to support strategic management decisions. The goal is to enhance and improve the department’s performance and reporting in compliance with federal and state regulations for programs like Social Service, Family Investment, and Child Support.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Six years of administrative staff or professional work.
• One year of experience with SQL, Athena AWS, QLIK or Quicksight.

Nice To Haves

• One year experience using Business Intelligence (BI) tools, such as Microsoft Power BI, Tableau, Qlik Sense, Looker, or Zoho Analytics, to develop interactive dashboards and data visualizations.
• One year experience preparing data reports and responding to critical data requests for executive leadership, legislative bodies, or other external government stakeholders.
• One year experience analyzing complex datasets to identify trends or patterns.

Responsibilities

• Utilize Microsoft Power BI and other BI tools (Tableau, Qlik Sense, Looker, Zoho Analytics) to develop interactive dashboards and data visualizations.
• Translate raw data into actionable information for strategic policy decisions, evaluations, and improvements.
• Analyze complex datasets from various sources using statistical tools.
• Using tools such as Microsoft Excel and Google Sheets (employing advanced features like VLOOKUPs, macros, and pivot tables) to identify trends, patterns, and actionable insights.
• Coordinate data extraction and collection from multiple state systems.
• Share data with programmatic partners and provide information on important strategic objectives as needed.
• Respond to critical data requests from DHS leadership and various stakeholders and partners, including the Governor’s office, Maryland General Assembly, legislative auditors, and relevant federal agencies.

Benefits

• Subsidized health benefits coverage for themselves and their dependents (contractual employees working 30+ hours/week may be eligible).
• Dental coverage (employee responsible for full premium).
• Accidental death and dismemberment insurance (employee responsible for full premium).
• Life insurance (employee responsible for full premium).
• Leave granted at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED