Data Analyst, Enterprise Services

AMERICAN PSYCHIATRIC ASSOCIATION • Washington, DC

6d • $88,462 - $117,439 • Hybrid

About The Position

The Data Analyst, Enterprise Services role at the American Psychiatric Association (APA) involves designing, building, and maintaining executive-level dashboards and business intelligence reporting solutions. This position will create real-time data dashboards and visualizations for serious mental illness and association business metrics. The analyst will lead all data analyses, comparative analyses, and data visualization needs for APA’s programs, and oversee the implementation of data streams and connections with advanced analytics workflows to support organizational growth. Additionally, the role includes designing, coding, and documenting BI systems to ensure data accessibility and accuracy, creating and maintaining the Salesforce Data Cloud environment, and facilitating change-management activities such as training, communication, and stakeholder engagement to drive the adoption of the organization’s data strategy and improve data-driven decision-making.

Requirements

• Bachelor's degree or equivalent in Information Technology, Business Analytics, Statistics or a related field
• Two (2) years of experience as system engineer, data analyst or related.
• Experience utilizing Tableau to build interactive dashboards, translating raw data into actionable insights, and monitoring key performance indicators.
• Experience writing queries, formulas, data architecture and governance, and managing ETL processes across structured and unstructured dataset in Salesforce, Data Cloud, Tableau and Google Analytics.
• Experience utilizing and troubleshooting APIs to collect web-based data.
• Experience analyzing and interpreting information derived from data.
• Experience managing full project management and development life cycle, including data processing flowcharting techniques.
• Experience with Fonteva/Salesforce platform administration.
• Experience working on grants.

Responsibilities

• Design/build/maintain executive-level dashboards and business intelligence reporting solutions to create real-time data dashboards and visualizations for serious mental illness and association business metrics.
• Lead all data analyses, comparative analyses, and data visualization needs for APA’s programs.
• Oversee the implementation of data streams and connection with advanced analytics workflows to support organizational growth.
• Design/code/document BI systems to ensure data accessibility and accuracy.
• Create/maintain Salesforce Data Cloud environment.
• Facilitate change-management activities—including training, communication, and stakeholder engagement—to drive adoption of the organization’s data strategy and improve data-driven decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level