Data Analyst

ComPsych Corporation•Chicago, IL

1d•$67,000 - $72,000•Remote

About The Position

The Data Analyst will support Behavioral Health Operations by developing and maintaining reporting and analytics solutions that enable data-driven decision making across clinical, operational, and workforce performance areas. This role is responsible for independently designing, developing, and maintaining complex dashboards, reports, and analytical datasets that support operational strategy, performance management, and data-driven decision-making. Working closely with Operations leadership and cross-functional stakeholders, the Data Analyst exercises discretion and independent judgment in translating business objectives into actionable insights, identifying trends and opportunities, and recommending process improvements that influence business operations and strategic initiatives.

Requirements

Bachelor’s degree required in Data Analytics, Information Systems, Business Analytics, or a related field
1–3 years of experience in data analytics, reporting, or business intelligence
Proficiency in Power BI or a comparable data visualization tool required
Experience supporting operations, service, or contact center environments
Experience working within data warehouse environments or enterprise data platforms
Ability to work independently and collaboratively with cross-functional teams
Ability to communicate data insights clearly to business stakeholders
Strong organizational and problem-solving skills
Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
Ability to be present on camera during work-related trainings, meetings, and/or events
Must be able to sit or stand at a desk for prolonged periods while working on a computer

Nice To Haves

Experience with SQL for data querying and reporting (preferred)
Experience with Python for scripting, automation, or data processing (preferred)
Familiarity with Genesys, Alchemer, or LimeSurvey (preferred)

Responsibilities

Develop and maintain dashboards and reports using Power BI and other analytics tools
Build and support datasets, queries, and data models to meet operational reporting needs
Own and maintain a standard suite of recurring operational reports and performance summaries for leadership and operations teams
Partner with Operations teams to understand reporting requirements and deliver actionable insights
Translate data into clear, concise outputs for both technical and non-technical stakeholders
Adapt and maintain reporting solutions in alignment with evolving enterprise data strategy and infrastructure
Identify opportunities to improve reporting processes and enhance data accessibility
Validate data accuracy and ensure consistency across reporting outputs
Support enhancements to reporting frameworks, metrics, and KPI definitions
Collaborate with IT, data teams, and other stakeholders on data availability and integration
Other tasks as assigned