Data Analyst
About The Position
Hippo's shared services organization is scaling, and we need an analyst who can own analytics for critical operational areas and tell a compelling story with data. In this role, you will partner with the Analytics Lead and operational teams to design dashboards, uncover insights, and drive decisions. You will take ownership of your analytics verticals from the ground up - defining what we measure, building the dashboards, and translating data into actionable business insights. You'll present findings directly to the stakeholders and operational leaders. This is not a supporting role; you own the narrative and drive business conversations with data. Reporting to Sr Manager, Data & Analytics, you'll have autonomy to shape how shared services uses data to optimize operations. Shared services touches nearly every function at Hippo. Right now, critical questions go unanswered: How are we retaining agents? What's driving retention in certain states or roles? What's our actual office utilization? Are HR processes working as designed? This analyst will change that. You will unlock visibility into operations, support strategic decisions, and demonstrate the value of analytics to the business.
Requirements
- 6+ years of data analytics experience
- Bachelor’s degree in STEM
- SQL proficiency - can write efficient queries against databases/data warehouses
- Tableau (or similar BI tool) - comfortable building dashboards from scratch
- Self-starter mindset - takes initiative to identify opportunities, gathers requirements without being asked, doesn't need handholding
- Excellent communication skills
- Storyteller - can present data insights clearly to non-technical audiences, explains 'why' not just 'what,' connects findings to business recommendations
- Analytical problem-solving - comfortable scoping ambiguous problems and recommending approaches
- Attention to detail - data quality and accuracy matter; you catch inconsistencies
Nice To Haves
- Insurance, healthcare, or regulated industry experience
- Familiarity with HR or operations analytics
- Exposure to data governance or compliance reporting
- Proven experience leveraging AI to automate job functions
- Experience presenting to senior leadership
Responsibilities
- Take full ownership of assigned domains
- Define KPIs and metrics with stakeholders; design dashboards from requirements through delivery
- Build Tableau dashboards and SQL queries that answer specific business questions
- Present findings to stakeholders, and operational teams; translate data into recommendations
- Identify and pursue analytics opportunities proactively
- Maintain dashboards, validate data quality, and support stakeholder adoption
- Conduct stakeholder interviews to understand business needs
- Define scope and approach for new analytics initiatives
- Communicate back to stakeholders in clear, business-friendly language
- Partner on complex analytics questions
- Contribute to team standards and best practices
- Share learnings and insights across the analytics function
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
