Data Analyst

Q2 Software•Cary, TX

2d•Hybrid

About The Position

As a Data Analyst on the Fraud Intelligence team, you will develop a deep understanding of our customers and the fraud challenges they face. Working closely with Product, Engineering, and Fraud Response partners, you will identify and help close gaps in our fraud products. This is a dynamic role, sitting at the cross-section of our customers, the business, and product development. You’ll be responsible for tracking trends in our fraud cases and advising prioritization in product enhancements. Then, you’ll take the next step and work with our internal tooling and engineering teams to build the needed protection for our customers.

Requirements

5+ years of experience as an analyst (or similar)
Experience using AI tools in your work
Statistical background and ability to draw sound conclusions from complex data
Familiarity with data visualization tools
Demonstrated ability to effectively communicate findings with technical and non-technical audiences
Fluent written and oral communication in English.
Authorized to work for any employer in the U.S.

Nice To Haves

Experience with python, SQL, or other programming languages
Experience communicating with customers
Familiarity with the financial industry, banking, and fraud prevention products

Responsibilities

Develop a deep understanding of our customers and the fraud challenges they face.
Identify and help close gaps in our fraud products.
Track trends in our fraud cases.
Advise prioritization in product enhancements.
Work with internal tooling and engineering teams to build needed protection for our customers.