Poly

General Dynamics Information Technology•Annapolis Junction, MD

1d•Onsite

About The Position

Seeking a highly motivated individual that is able to develop processes to quickly identify trends in the environment and report them to the applicable parties to assist with minimizing front end impact. This role requires a good understanding of ServiceNow and the ability to quickly analyze data and make logical, data driven, conclusions that then can be escalated to the appropriate parties to determine next steps. The ideal candidate will have Service Now experience and have a good understanding of the work being performed, as well as being quick on their feet.

Requirements

Bachelor of Arts/Bachelor of Science
2+ years of related experience
ServiceNow Reporting and MS Office
TS/SCI w/Poly security clearance
US citizenship required
Communication skills
Problem solving skills
Analytical thinking skills

Nice To Haves

ServiceNow experience
Good understanding of the work being performed
Quick on their feet

Responsibilities

Performs data analysis and interpretation of trends in the environment real-time
Develops rules and methodologies for data collection and analysis
Provides critical data to internal teams, allowing them to troubleshoot trends in the environment real-time
Develops technical solutions to complex problems which require the regular use of ingenuity and creativity
Develops innovative strategies and quantifies the competitive performance of the organization's operations and/or markets.
Analyzes organizational data and conducts advanced statistical analysis.
Contributes to completion of milestones associated with specific projects.
Applies mathematical calculations to recommend solutions to technical problems of moderate scope and complexity.
Models and evaluates the potential impact of data changes.
Performs additional duties as assigned.
Develops innovative strategies and quantifies the competitive performance of the organization's operations and/or markets.

Benefits

AI-powered career tool that identifies career steps and learning opportunities
Internal mobility team focused on helping you achieve your career goals
Comprehensive benefits and wellness packages
401K with company match
Competitive pay
Paid time off
Variety of medical plan options
Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance