Data Analyst

State of Maryland • Baltimore City, MD

7d • Onsite

About The Position

This is a full-time contractual position with the Maryland Department of Human Services (DHS). The Data Analyst supports the agency's mission by providing analytical and operational support to the Procurement Office. The role involves evaluating procurement processes, systems, and performance data to recommend improvements in effectiveness, compliance, and efficiency, adhering to COMAR Title 21 and DGS-OSP policies. The analyst will collaborate with internal teams, prepare reports, support new system implementations, and train staff on best practices and procedures.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.
• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Nice To Haves

• One year of experience using pivot tables, advanced formulas), Power BI, Tableau, Looker Studio, or similar tools to perform data analysis and create dashboards, reports, or performance metrics.
• One year of experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or equivalent software.
• One year of experience building and maintaining dashboards, scorecards, and operational reports to support decision-making.
• One year of experience writing SQL queries (or using tools like Python/R) to extract, clean, transform, and aggregate data from relational databases for analysis.
• Strong communication and presentation skills, with the ability to translate complex data into actionable insights.
• Experience training or mentoring staff on new processes, systems, or data tools.

Responsibilities

• Conducts research and gathers data on current procurement practices and trends, organizational structures, financial performance, and compliance with procurement regulations to identify operational gaps and inefficiencies.
• Analyzes data, business operations, and performance metrics to identify trends, forecast outcomes, and recommend process improvements for procurement activities across the programs and 24 local departments of social services.
• Develop and presents comprehensive reports, dashboards, and presentations to senior management, summarizing findings and offering actionable recommendations.
• Collaborates with stakeholders and departmental leaders to align recommendations with DHS’s mission and ensure successful implementation of strategic improvements.
• Supports the implementation of new procurement systems, providing technical assistance, user testing feedback, and post-implementation analysis.
• Provides training and coaching to procurement staff on updated processes, systems, or data tools.

Benefits

• Subsidized health benefits coverage for themselves and their dependents (75% paid by the State).
• Option to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance (full premium paid by employee).
• Leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year, after working 120 days in a 12-month period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED