Data Analyst 1

Primerica•Duluth, GA
•Hybrid

About The Position

Primerica is seeking a Data Analyst to join its Life Communications Team. The analyst will create and maintain management reports using tools such as Power BI, SQL, Python, and Excel, and coordinate between business units and IT teams. The role supports system enhancements by helping ensure they are effectively designed, documented, tested, and implemented. It also includes troubleshooting issues and providing user training as needed. This is a hybrid position requiring three days on-site at Primerica’s Duluth, Georgia office and two days remotely each week. The salary range is $55,000–$65,000. The position is not eligible for sponsorship, now or in the future, and is exempt from overtime pay.

Requirements

  • 1–3 years of experience as a Business Analyst or Data Analyst.
  • Foundational knowledge of SQL, database design, Power BI or Tableau, and Excel.
  • Experience writing queries, building and maintaining reports, and turning data into clear, actionable insights.
  • Bachelor’s degree in Business, Information Systems, or a related field, or equivalent professional experience.
  • Ability to collaborate effectively with programmers, coordinators, technical support teams, management, and third-party vendors.
  • Strong written and verbal communication skills.
  • Excellent organizational and time-management skills, with the ability to work independently and manage multiple tasks, projects, and systems simultaneously.

Nice To Haves

  • Familiarity with Genesys Cloud.
  • Familiarity with Lean Six Sigma methodologies.
  • Experience with Generative/Agentic AI.

Responsibilities

  • Generate and analyze Life Communications reports covering agent and life phone activity.
  • Identify and develop new reports or update existing reports to address evolving business needs.
  • Ensure data accuracy and validate the integrity of reports and underlying information.
  • Communicate key findings, trends, and issues identified during report analysis to senior management.
  • Prepare and deliver reports, presentations, and briefings for senior leadership as needed.
  • Maintain knowledge of company products, policies, regulatory updates, and areas of regulatory risk.
  • Comply with legal and ethical standards, policies, and procedures to protect the company’s authority to do business.
  • Communicate effectively with internal teams and external stakeholders.
  • Collaborate with cross-functional departments.
  • Troubleshoot reporting issues and support team members as needed.
  • Perform User Acceptance Testing (UAT) to ensure applications meet business and user requirements.
  • Develop and maintain documentation for procedures, report criteria, testing, and validation processes.

Benefits

  • Day-one health, dental, and vision insurance.
  • 401(k) plan with competitive employer match.
  • Vacation, sick, holiday, and volunteer time off.
  • Life and disability insurance.
  • Flexible Spending Account and Health Savings Account.
  • Professional development.
  • Tuition reimbursement.
  • Company-sponsored social and philanthropy events.
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