Data Analyst

SPS Health•Milwaukee, WI
•$60,000 - $75,000•Hybrid

About The Position

The Data Analyst applies analytical and technical skills to design, build, and maintain reliable data solutions that address business challenges. Reporting to the Data Analytics Manager, the role partners with the Data Analytics team and business units across the organization to deliver actionable insights that support optimal outcomes for client pharmacies. The position is full-time and based primarily in the Milwaukee, Wisconsin office, with hybrid remote work possible for someone who demonstrates the ability to work independently and efficiently. Occasional travel may include air and car travel and overnight hotel stays. The role includes reviewing reports for trends and root causes, developing dashboards and visualizations, monitoring client data for contract compliance, investigating and communicating issues, and responding to ad hoc data requests. The analyst also helps stakeholders understand pharmacy value propositions and uses data insights to improve service offerings. The employee must maintain the confidentiality of information and follow company policies and procedures.

Requirements

  • Bachelor's degree.
  • Two or more years of related experience.
  • Attention to detail and methodical thinking with data.
  • Experience with BI reporting and databases.
  • Competency in Excel, including pivot tables, lookups, data transformation, and validation.
  • Strong analytical skills, including the ability to work with large datasets and distill analyses into relevant insights using structured and systematic thinking.
  • Excellent communication skills and the ability to build relationships with people at all levels across multiple geographies and business functions, internally and externally.
  • Ability to learn quickly and consistently demonstrate structured, organized thinking.
  • Aptitude and drive to learn business operations.
  • Ability to read, analyze, and interpret scientific and technical journals, manuals, financial reports, and legal documents; respond to common inquiries or complaints; and effectively present information to management, coworkers, and/or boards of directors.
  • Basic Microsoft Outlook, Project, Excel, Word, and PowerPoint skills, and basic knowledge and understanding of underwriting principles.
  • Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagrammatic, or scheduled instructions.
  • Ability to meet the role's physical demands, including frequent sitting, talking or hearing, and using hands; regular standing and walking; occasional stooping, bending, or reaching above the shoulders; rare lifting up to 25 pounds; and the specified vision abilities.

Nice To Haves

  • Previous experience in PBM, rebate management, and/or pharmacy.
  • Experience with Tableau, which is preferred.

Responsibilities

  • Review existing reports to identify key trends and conduct root-cause analyses.
  • Develop and maintain dashboards that support data investigation and ongoing reporting, translating business questions into clear visualizations.
  • Partner with the Data Analytics team and other internal teams to monitor client data for contract compliance.
  • Identify issues and communicate findings to drive timely resolution for clients.
  • Respond to ad hoc data requests from business and technical teams.
  • Understand the value proposition of pharmacies and their downstream customers to inform and improve service offerings.
  • Assist with visualizing data insights and preparing deliverables for internal stakeholders.
  • Maintain the confidentiality of information processed.
  • Follow company policies and procedures in daily work activities.
  • Perform other duties and responsibilities as requested or required.
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