Data Analyst (Full Time)

North Country Healthcare•Lancaster, NH

About The Position

The Data Analyst designs, develops, and maintains data solutions, reports, dashboards, and data models that support clinical, operational, financial, and quality decision-making across North Country Healthcare. Using SQL, Power BI, and related reporting tools, the role translates business needs into accurate, accessible, and well-documented information. The analyst collaborates with technical and non-technical stakeholders to define reporting requirements, validate data and measures, investigate discrepancies, and support data quality and governance initiatives. The position independently manages assigned reporting and analytical work while ensuring organizational data is handled confidentially, securely, and appropriately. The role operates in accordance with System Values, Service Excellence, and Standards of Behavior, and supports High-Reliability Organization principles and a culture of safety, accountability, and consistent high performance.

Requirements

Bachelor's degree in Data Analytics, Computer Science, Information Systems, Healthcare Informatics, or a related field, or an additional 8 years of experience in the field in lieu of formal education.
Strong hands-on SQL skills, including writing, interpreting, and troubleshooting complex queries using joins, subqueries or common table expressions, aggregations, and appropriate filtering.
Hands-on experience developing and maintaining Power BI reports and dashboards for business users.
Working knowledge of Power BI data modeling, relationships, Power Query, and DAX, including creating and validating measures.
Ability to translate business questions and reporting requirements into sound data logic, useful measures, and clear visualizations.
Strong data validation and problem-solving skills, including the ability to trace discrepancies and explain findings and limitations.
Knowledge of relational databases, data quality practices, and documentation standards.
Strong written and verbal communication skills and ability to work effectively with technical and non-technical users.
Proficiency with Microsoft Excel and other Microsoft Office tools.
Awareness of privacy, security, and appropriate handling of confidential information.
Employees and contracted staff must successfully complete an American Heart Association-accredited Basic Life Support course, or ACLS and PALS combined for clinical staff, or Heartsaver CPR AED for nonclinical staff, and renew certification regularly, subject to position-specific requirements.

Nice To Haves

Relevant certification in data analytics, business intelligence, database technologies, or Microsoft Power BI.
Healthcare privacy knowledge.
Experience working with a MEDITECH EMR or other healthcare information system.
Experience working with healthcare data, clinical or operational reporting, SSRS/Report Builder, or enterprise data warehouses.
Knowledge of HIPAA and healthcare data privacy requirements.
Three or more years of relevant experience developing SQL queries, reports, dashboards, or data analysis solutions is preferred. Equivalent experience demonstrated through progressively responsible work, academic projects, or a portfolio may be considered. Candidates should be able to demonstrate practical SQL and Power BI skills.

Responsibilities

Develop, enhance, and maintain Power BI reports, dashboards, semantic models, and measures to meet organizational reporting needs.
Write, maintain, and troubleshoot SQL queries to retrieve, combine, validate, and prepare data for reporting and analysis.
Use Power Query and DAX to transform data, define calculations, and support reliable reporting.
Work with stakeholders to clarify business questions, define requirements, confirm measure definitions, and deliver reporting solutions.
Validate report logic and results; investigate unexpected changes, gaps, inconsistencies, or data quality issues and communicate findings.
Analyze clinical, operational, financial, and quality data; identify trends and provide clear summaries that support decision-making.
Document data sources, business definitions, calculation logic, report specifications, and validation procedures.
Maintain and improve recurring reports and support appropriate automation of data preparation and report delivery.
Provide user support and training on reports and dashboards, including guidance on interpretation and appropriate use.
Apply knowledge of MEDITECH EMR data structures and organizational reporting workflows to assigned analyses and reporting.
Follow organizational privacy, security, access, and data governance policies when handling information.
Collaborate with IT, clinical, financial, quality, and operational teams on reporting, data quality, and governance initiatives.
Work collaboratively across departments to achieve shared goals.
Manage time efficiently and prioritize workload effectively.
Perform additional duties as assigned.