Data Analyst

Indotronix International Corporation • Miami Gardens, FL

2d

About The Position

Join a forward-thinking organization as a Data Analyst, leveraging ServiceNow Performance Analytics and AI-driven insights to empower executive decision-making. The role partners in shaping operational and financial strategies by translating complex data into actionable intelligence for senior leadership. It offers work on high-impact projects, collaboration across IT operational teams, and the opportunity to build a leadership narrative that drives business performance.

The position is based in Palm Beach Gardens, Florida, or Opa-locka, Florida, with hybrid or remote options available. It is a 12-month contract with potential to extend.

Requirements

• Bachelor’s degree in Business, Economics, Information Systems, or a related field.
• 6–10 years of experience in business analysis, market intelligence, and business process improvement.
• Hands-on experience with ServiceNow Performance Analytics, reporting, and IT operational KPIs.
• Advanced analytical skills and a track record of identifying trends and insights in complex datasets.
• Proficiency in Power BI, SQL, Python, Excel, and executive-level PowerPoint presentations.
• Strong written and verbal communication skills, with a focus on data storytelling.
• In-depth understanding of IT Operations or technology environments.

Nice To Haves

• Ability to distill complex data into leadership-ready insights and impactful presentations.
• Self-sufficient, proactive approach to project ownership and delivery.
• Investigative mindset and ability to connect disparate data points to highlight risks and opportunities.
• Experience collaborating with senior leadership to translate business needs into analytical deliverables.
• Expertise in prioritizing information most relevant to executive audiences.

Responsibilities

• Conduct operational and financial analyses to identify trends, anomalies, and actionable business insights.
• Use Power BI, SQL, Python, and Excel to transform raw data into clear executive reports and visualizations.
• Lead process mapping initiatives to support workflow optimization and regulatory compliance.
• Develop cost models and identify process improvement opportunities to enhance organizational efficiency.
• Synthesize complex datasets and metrics into concise, executive-ready presentations and reports for Director- and VP-level stakeholders.
• Gather information across multiple IT operational towers and connect dependencies to deliver a unified performance view.
• Structure findings and articulate key takeaways to shape leadership messaging.
• Manage projects independently from research and analysis through delivery of polished, leadership-ready products.

Benefits

• Exposure to high-visibility projects influencing organizational strategy.
• Opportunity to collaborate with executive leadership and cross-functional teams.
• Flexible location options and potential for contract extension.
• Supportive environment focused on continuous learning and skill development.

What This Job Offers

• Career Level: Mid Level