Data Analyst

DSV•Wilmer, TX
•$80,000 - $90,000•Onsite

About The Position

The Data Analyst, Operations reports operational status across assigned operations to the customer. The role requires a full understanding of operational flow, strong analytical skills, and the ability to present data effectively using Excel and spreadsheets. The analyst ensures clear communication between operations and the client while supporting data-driven decision-making. The position is based in a warehouse environment that is not air conditioned. The role may involve working in unregulated temperatures, which can range from mild to moderate during warmer and colder months, and overtime as dictated by the business, whether mandatory or voluntary.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in logistics, warehouse operations, or data analysis.
  • Strong proficiency in Microsoft Office, particularly Excel, including pivot tables, VLOOKUPs, and data visualization.
  • Proficiency in Warehouse Management Systems to extract and analyze operational data.
  • English proficiency.
  • Good mathematical skills.
  • Excellent communication skills, including the ability to explain complex data to non-technical stakeholders.
  • Strong understanding of the supply chain and logistics industry.
  • Ability to handle multiple priorities and meet strict reporting deadlines.
  • Ability to work in unregulated warehouse temperatures during warmer and colder months, ranging from mild to moderate.
  • Ability to work overtime as dictated by business, whether mandatory or voluntary.
  • Ability to occasionally manipulate hands and fingers, sit, and handle product and/or packaging materials; frequently bend; and constantly walk and stand.
  • Ability to lift, carry, push, and/or pull 21–50 pounds, and reach above the shoulder or outward, squat, or kneel.
  • Must wear ESD/composite toe boots.

Nice To Haves

  • Bachelor’s degree in Business, Logistics, or Data Analysis.

Responsibilities

  • Analyze operational data to monitor performance against KPIs and service goals.
  • Prepare and present recurring operational reports for the customer.
  • Maintain a deep understanding of warehouse operational flow to provide accurate status updates.
  • Collaborate with the Operations team to identify and resolve operational bottlenecks or discrepancies.
  • Support the management team with data-driven insights to optimize space, labor, and equipment utilization.
  • Ensure reporting aligns with client-specific SLAs and quality requirements.
  • Serve as the data-focused liaison for the customer by providing timely operational updates and reports.
  • Assist in preparing for operational and business review meetings with key customers.
  • Use Warehouse Management Systems to extract and analyze operational data.
  • Manage data reporting tools, including Excel and spreadsheets, to provide clear, actionable insights to management and clients.
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