Data Analyst IV

MedImpact Healthcare Systems, Inc.•San Diego, CA

1d•$60,987 - $100,628•Remote

About The Position

The Data Analyst supports the delivery of service to customers by ensuring the timely and accurate deployment of routine data files. Accountabilities include data file management responsibilities such as transmission of electronic records, as well as the intake, analysis, quality control, and loading of external data files from clients & business partners. This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Requirements

BS/BA and 4+ years’ experience or equivalent combination of education and experience
Demonstrated experience using MS SQL queries, stored procedure and maintenance
MS Excel experience required
Business Intelligence (BI) tools expertise required
Azure code base management
Healthcare (pharmacy data) experience required
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Demonstrated ability to handle functional problems and difficult analytical tasks.
Ability to effectively work well within a team
Ability to work effectively in a fast-paced environment
Takes input from supervisor and appropriately and accurately applies comments/feedback
Accurately employs our methodology and documentation tools
Establishes responsible deadlines and personal work plans and manages time effectively
Must work at a very high level of accuracy
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to draft routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Nice To Haves

No supervisory responsibilities

Responsibilities

Administers and enforces IT standards, processes and policies
Acts as a subject matter expert when called upon and when representing the department
Provides guidance and mentoring to less experienced Data Analysts
Promotes continuous improvement by ensuring adherence to quality principles. Seeks out and actively participates in business initiatives that contribute to service excellence
Performs complex data analysis in support of ad-hoc and internal and external customer requests
Works with internal and external customers to understand analysis and reporting needs
Develops reports and data extracts of high levels of complexity from multiple source systems and data warehouse databases
Performs data analysis across multiple databases in order to make recommendations for client-specific problem solving
Delivers data products in report/ presentation format, or verbally, to customer specifications and timelines
Develops appropriate methodologies for collecting, analyzing, and presenting data
Uses and support database applications and analytical tools. Evaluates data quality, applications, and functions, produce output, maintain operation
Researches new data sources and analytical tools; contributes to new product development and improvement in product delivery and presentation
Provides input and support to Business Analysts in the development of client-facing standard reports and reporting tools
Performs frequent analysis of company data in order to identify trends, patterns, and anomalies in company or client profit, patient utilization, and other items that will assist the Senior Management Team in making decisions that will grow the company.