Data Analyst III - Analytics/Information Solutions (Remote)
About The Position
The Data Analyst III reports to the Manager of Epic Platform Intelligence in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Analyst III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process, and educational plans to identify and remove obstacles to change mitigating the disruption of development. Coordinates the discovery, distribution, and completion of analytical requests through ServiceNow. Serves as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools while participating in decision making, strategy, performance improvement, and other key operational goals. Takes an active role in projects and requests; participates in team and project meetings and provides input on solutions to improve outcomes. Supports and transfers knowledge to peers and staff, maintains high professional standards by participating in peer review, ensures standardized development, and exhibits excellent customer service skills while performing assigned tasks.
Requirements
- A bachelor’s degree and three years directly related experience; or a high school diploma and seven years directly related experience or a Masters’ degree and 1 year directly related experience
- Must possess strong interpersonal, project management, analytical and communication skills
- Must be able to demonstrate expert skills in framing analytic problems, identifying key stakeholders, acquiring, and preparing data, selecting, and applying analytic tools, and producing actionable results
Nice To Haves
- Epic Certification or Proficiency
Responsibilities
- Provides expertise in evaluating and resolving complex technical issues
- Demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services
- Generates appropriate communication, process, and educational plans to identify and remove obstacles to change mitigating the disruption of development
- Coordinates the discovery, distribution, and completion of analytical requests through ServiceNow
- Serves as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools
- Participates in decision making, strategy, performance improvement, and other key operational goals
- Takes an active role in projects and requests
- Participates in team and project meetings and provides input on solutions to improve outcomes
- Supports and transfers knowledge to peers and staff
- Maintains high professional standards by participating in peer review
- Ensures standardized development
- Exhibits excellent customer service skills while performing assigned tasks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
