Data Analyst II

City of Akron•Akron, OH

5d•Onsite

About The Position

This is professional data management and analysis work in support of a City division or department. An employee in this class performs data management and analysis activities including research, regulatory reporting, problem-solving, and performance monitoring in order to increase efficiency and effectiveness of City operations. Works under the direction of a manager or senior staff member with opportunity to exercise independent judgment in carrying out assignments. Work is reviewed for conformance to policy and professional standards. Note: This is NOT a remote or hybrid position. This is a Monday - Friday, in-office position.

Requirements

Graduation from an accredited college or university with a baccalaureate degree in statistics, mathematics, data analytics, computer science or comparable data analytic degree and a minimum of three years of professional paid experience in data analysis and government or business analytics.
Possession of a valid State of Ohio driver's license.
Knowledge of the principles of management involved in strategic planning, resource allocation, and the coordination of work.
Knowledge of City organization, policies, and procedures.
Knowledge of quantitative, qualitative, and statistical research methods.
Knowledge of data management best practices including security and metadata guidelines.
Knowledge of the structure and content of the English language including spelling, composition, and grammar.
Skill in interacting with employees at all levels of the organization.
Skill in conducting research and data analysis.
Skill in the use of personal computers with standard and customized business software.
Skill in applying logic and reasoning.
Ability to prepare and present complex technical reports.
Ability to effectively communicate verbally and in writing.
Ability to explain complex data concepts in simple terms.
Ability to develop and administer written and oral training on technical matters.
Ability to anticipate, identify, and define complex problems and review related information to develop and evaluate options and implement solutions.
Ability to effectively utilize inductive and deductive reasoning.
Ability to type a minimum of 30 correct words per minute.
Ability to safely operate a motor vehicle.

Nice To Haves

A graduate degree in statistics, data analytics, business administration, or a comparable data analytic degree may be substituted for one year of the paid experience requirement.

Responsibilities

Performs Business Intelligence functions such as collection, organization and analysis of financial and operational data from various information systems and operational areas within the City to facilitate management reporting and support management decision-making.
Works with a range of internal and external team members to assess data needs and to identify opportunities for more efficient processes and techniques.
Assesses department data and data collection processes and recommends the design or re-design of data management systems.
Designs, manages, or integrates software applications to incorporate new processes or streamline existing tasks/processes.
Develops framework for collection of and reporting of data.
Develops internal and external dashboards, reports, and other items that operationalize data and explain issues and performance in ways that are easily understandable and actionable.
Provides administrative, operational, and technical support by compiling and analyzing data relating to staffing and the provision of services.
Performs validation and testing of models to ensure accuracy and completeness of data.
Provides tracking of operational metrics and key performance indicators (KPIs).
Applies various analytical, statistical, and business analysis methods to data to increase understanding of factors that influence service, evaluate department effectiveness, support budget monitoring, and contribute to data quality.
Communicates key insights revealed through data analysis including creating compelling and intuitive data visualizations to aid in the comprehension of complex topics.
Presents information verbally and in writing to a broad range of stakeholders.
Champions the use of data to drive decisions with other divisions and agencies.
Performs research and other special projects as directed.
Attends training and actively pursues professional development to keep abreast of best practices associated with data science.
Develops, administers, and maintains end-user training and user documentation.
Performs data entry accurately and efficiently.
Drives to various locations for meetings and training.
Performs related work as required.