2027 Internship - Data Analyst - Customer Service

Textron•Wichita, KS

8d•Onsite

About The Position

This internship is more than a summer experience — offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals. As an intern with Textron, you’ll gain hands-on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success. Candidate will use various data analysis methods and tools to drive business insight, streamline processes, promote efficiency, identify market trends, and provide reporting on key metrics for the Customer Support organization.

Requirements

Pursuing Bachelor’s or Master’s degree in Business Administration , Engineering, Mathematics, Economics, Statistics, Data Analytics, or related field
Drive and desire to excel in an autonomous environment
Bias for action – ability to take initiative and act on curiosities
Highly organized with strong attention to detail and ability to manage and prioritize multiple projects
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Responsibilities

Perform data analysis via various analytic techniques to gain insights from data to support business objectives
Collect, manage, analyze, and interpret large volumes of data while leveraging tools to develop and maintain curated data sets for use in analysis
Develop and maintain data reports within Power BI and other tools using query languages and formula libraries such as SQL and DAX to track key metrics
Create Alteryx Workflows to blend data and automate tasks
Use data analysis tools and techniques to support forecasting and market analysis
Provide recommendations to business leaders to support business objectives
Work cross functionally to improve data quality by assisting with Data Governance efforts and implementing processes to maintain data quality standards
Interface with other data professionals throughout the organization to enable cross functional growth within analytics capabilities