Data Analyst / Business Solution Consultant

Worldpay • Atlanta, OH

18h

About The Position

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Data Analyst/Business Solution Consultant join our data engineering team and help shape the future of global commerce. Primary Focus: You will translate insights through data-driven storytelling and into actionable items, across internal and external stakeholders to improve authorization, authentication and routing approval rates. You will conduct high-level review of data requirements, data analysis and data visualization to support internal stakeholders with performance monitoring and generate insights across issuers & schemes.

Requirements

• Bachelor’s degree in business management or the equivalent combination of education, training, or work experience within Payments.
• 2+ years relevant experience with most of the requirements below
• Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support.
• Basic knowledge of data analysis and visualization skills i.e. Excel, Power BI, Tableau, Snowflake, SQL and IT technologies, i.e., operating systems, network devices, software development and architecture.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
• Curiosity and excellent communication, problem-solving, time management and project management skills.
• Ability to work both independently and in a team environment.
• Deep understanding of the payments industry and authorization pathways (e.g., gateways, platforms, acquirers, networks, issuers, etc.).
• Experience with Authorization investigation & resolution, strong analytical skills to understand investigation approaches of team & get involved in most complex matters

Nice To Haves

• Strong existing connections within the Worldpay business (e.g., Product, Commercial or Operational) & ability to drive new cross-business collaboration.
• Knowledge and experience with differing platforms (e.g., WPG, VAP, NAP) and merchant profiles.

Responsibilities

• Translate complex data into compelling, actionable insights using clear data storytelling techniques across internal and external stakeholders
• Conduct high-level data analysis and visualization to monitor performance against benchmarks
• Identify trends across issuers, schemes, platforms, and merchant configurations to drive issuer outreach strategies
• Drive improvements in authorization, authentication, and routing efficiency through data-led recommendations
• Convert analytical findings into practical, scalable solutions that deliver measurable uplifts (e.g. approval rates, revenue protection, cost reduction)
• Identify recurring issues and ensure systemic resolution to improve long-term performance whilst partnering with Issuers
• Support the intake of new optimization opportunities, including requirement gathering and prioritization
• Allocate and coordinate work within the team to ensure efficient execution
• Manage and track a pipeline of initiatives, documenting progress, recommendations, and outcomes
• Work cross-functionally with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutions
• Act as a bridge between data insights and commercial outcomes by acting as a central point of coordination to triage and escalate recurring or complex issues
• Communicate insights and recommendations effectively to both technical and non-technical stakeholders

Benefits

• Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level